The player from United States had his withdrawal approved one month ago. It has been pending since. After some time the player received his winnings and this case is resolved.
This is not my first withdrawal from this casino, but by far the longest wait time the $980 was won on November 10, approved on November 24 and of today December 26 I have not received my winning withdrawals in my account, I also have several other winnings.. November 18, $1037, approved December 3 .. $795 won November 29 approved December 11, and another winnings $2057 won December 2, approved December 17, so far.. this casino also changed my player status from VIP 2 to expert Master?? I play with same odds as everyone else.. not my emails go unanswered and no one is responding to me like before... confuse and frustrated...
Dear Andre1914,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please advise which payment method you have opted for?
I would suggest checking our review for the Raging Bull Casino: https://casino.guru/raging-bull-casino-review-1:
„The whole casino group targets mainly United States and Canada. Because of this, all of the casinos in this group casinos share two specific traits – lower withdrawal limits per week and long waiting payout times. You should expect the first withdrawal to take a long time (in some cases even one or two months)."
„That being said, we advise all players considering playing with this group of casinos that they should be prepared for longer-than-usual waiting times. If you have the option, we recommend using Bitcoin or Neteller payments, which are more reliable and somewhat faster."
Nevertheless, I believe we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.
Best regards,
Petronela
I can only use wire withdrawal method, it's the only one available, and I have used this method before, without this longer delay.
Thank you very much, Andre1914, for providing all the necessary information. I will now transfer your complaint to my colleague Martin who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.
Hello Andre1914!
I am taking over your complaint. Let me please invite Raging Bull Slots Casino to the discussion in order to resolve this issue.
Hey all,
We have payments that went out to our 3rd party on the 17th, 21st, and 27th of December as well as an additional payment yesterday (the 4th of January). We're looking great here from what I can tell. Shouldn't be long at all before this is all sewed up I'd say.
Best,
Nick and Raging Bull
Hello Andre1914!
Thanks to the entry from Nick and Raging Bull Casino, you should have the payment on your way, please keep us updated when you would receive them all.
Hello Andre1914!
I suppose your last payment is on the way as well, please let us know and confirm when you'll receive all the payments, so we can close this complaint as 'resolved'.
What's so sad about it, is that I used to like playing at raging bull casino, but this makes it difficult to play. Why such a delay in your process?
Hello Andre1914!
Are there any news regarding your last payment? Please, let us know when you have received all your withdrawals, so we can close this complaint as 'resolved'.