HomeComplaintsRaging Bull Slots Casino - Player’s withdrawal has been delayed.

Raging Bull Slots Casino - Player’s withdrawal has been delayed.

Amount: $2,500

Raging Bull Slots Casino
Safety Index:Below average
Submitted: 25 Feb 2024 | Case closed : 12 Mar 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

8 months ago

The player from California had requested a withdrawal prior to submitting this complaint. Unfortunately, his winnings had not been received yet. The Complaints Team had advised the player that withdrawals could sometimes take a few days or weeks to process, and suggested waiting at least 14 days after requesting the withdrawal before submitting a complaint. The team extended the response time by an additional 7 days, but the player did not respond. As a result, we were unable to investigate further and had to reject the complaint.

Public
Public
9 months ago

I still have not gotten my withdrawal reviewed after being told it takes 7 business days. Withdrawal still pending. Casino is Raging bull casino.

Public
Public
9 months ago

Dear 95iholt,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Public
Public
8 months ago

Dear 95iholt,

Have you received your withdrawal from the casino yet?

Public
Public
8 months ago

Dear 95iholt,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Public
Public
8 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news