Pure Casino - The player's withdrawal is delayed.

Hi , my withdrawals in Pure casino in pending status 27 days already ,

if we can recieve any feedback from a rep that would be great

Hello BradfordPlay,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Pure Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

The money came four days ago, (apologize for not writing right away)

Complaint can be considered as resolved , thank you very much for your help !

Thank you BradfordPlay for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick