alpsko's reviews

Casino Guru

We want players to understand gambling.

1 week ago
Positive: Game providers
Negative: Its on of the casinos which tages ages to verificate your account because they hope you lose your money. So the withdrawl also takes way to long. The website is laggy 24/7, playing here is not enjoyable.
  • Große Spielauswahl
  • Support is not 24/7
  • Verification tages way to long
  • Website laggs alot
1 month ago
With all my respect, in my 10 years of casino gambling i have never witnessed a casino like this one. I gave it a try and was beyond disapointed. I really am not mad, but there is literally nothing positive to find here. If you dont want to burn your money and braincells, you look elsewhere for a casino. Trust me.
  • Nothing, i mean really, literally nothing to find positive
  • 10% of the games dont work in the casino, the website has a very bad programming. Need to reload every time.
  • Support answer after HOURS
  • Withdrawls are not possible, if you press on withdraw the money still remains in your casino pocket. Never saw that. It takes days for the processing
Bonanzino Casino
4 weeks ago
We would like to clarify on the Withdrawal process - when a player submits a withdrawal request, all funds stay in the player's wallet until the withdrawal request begins processing. Funds remain available to player to continue playing should they chose to do so.

Once we start processing the request, funds are removed from the player wallet - if the withdrawal is approved, funds are transferred via the chose with method. If the withdrawal is declined then funds are returned to the player's wallet.

For first-time depositors withdrawals may take a little longer, as we may request ID and proof of address documentation, as required by our payment providers.
2 months ago
Support wont/cant help you at all. Lowest RTP in the market. To close your account, they want you to KYC. Unbeleavable, never witnessed something like that. I do NOT recommend to play here. Trust me.
  • Game provider
  • Support
  • One of the worst RTP i have ever witness in my 15 years of gambling. Every provider has the lowest RTP possible in all of online casinos
  • Payments / KYC
  • Responsible gaming
5 months ago
Nothing. One more casino which wont pay you out, it takes weeks because they hope you play and lose your money. Support is bad. The performance of the whole website + games are bad. Do not recommend to play here.
  • Game provider
  • No Withdrawl
  • Support
  • Games are unplayable because of the bad performance
Kingmaker Casino
2 months ago
Dear @alpsko,

Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.

Please feel free to contact us via our second email complaints@kingmaker.com and we'll make sure we sort out any issue. Also, please provide you account details, so we can investigate this matter faster.

Kind regards,
Kingmaker Team
1 year ago
Tested the casino and i do not recommend to play here. There is no live chat at all. They are never available. The website is lagging 24/7. Games are lagging too. And the worst of all is the RTP. It is until now one of the lowest RTP i have ever witnessed. There are plenty of games with 94% rtp, meanwhile there are plenty of other casinos with around 96,50% - 97% RTP. Which means that its actually the biggest mistake to play here.
Read moreRead less
  • Actually nothing
  • Website is laggin
  • Games are lagging
  • Live chat is never available
  • RTP is way to low, it just makes no sense to deposit here, when there are to many other casinos with better RTP
1 year ago
One of the best casinos in the market. Finally a casino where you can verify yourself with a program which processes the documents in minutes. Withdrawls are paid out inhib 20 minutes. (under 2000 euros)
Over 2000euros it needs 1-24 hours.But mostly under 24 hours. I experienced it myself.
Support is fast and friendly
Read moreRead less
  • Verify is done in minutes
  • Withdrawls are paid out really fast
  • Game providers
  • Literally nothing
Royspins Casino
1 year ago
Greetings alpsko,

Big thanks for the positive feedback!

We are thrilled that our quick and efficient verification process, along with our fast withdrawal service, has impressed you.

We are also pleased to hear that our support team has left a positive impression on you. Our dedicated support knights are always at your service, ready to assist and resolve any issues.

Look forward to a future filled with moments of pure joy and royal treatment.

Wishing you the best,
RoySpins Team
1 year ago
I highly do not recommend to play in this casino. The RTP is low as hell. Withdrawl options are bad. Website have laggs.
  • Game provider/slots
  • Verification
  • Withdrawl options
  • Website / RTP is low
1 year ago
I really never thought that i will say that the slots in a casino are weird. But in this one i have to. This is literally the first casino ever where i deposit and you literally get 0 entertainment. I am not even mad that i lose the money, i just never witnessed such a gameplay as in this casino.Aye, i uploaded my documents for verification 5 months ago. Still not verified. And the support wont help you in any way. Highly recommend not to play here.
Read moreRead less
  • Game provider
  • Support wont help you
  • Verification, uploaded the documents 5 month ago and still not verified
  • You wont have any entertainment here, most weird slots ever
1Red Casino
1 year ago
Dear alpsko,

Thank you for sharing your experience with us. We understand that your expectations were not met, and we apologize for any inconvenience caused during your time at the casino.

We're sorry to hear that you found the slot games to be unusual and lacking entertainment value. Casino games should ideally provide an enjoyable experience for players, and we regret that this was not the case for you. We appreciate your feedback and will make sure to pass it along to the relevant team for further evaluation and improvement.

Regarding the verification process, we understand your frustration with the delay. Document verification is an important security measure for online casinos, but it should not take an excessive amount of time. We apologize for any inconvenience caused by the extended verification process, and we will investigate the matter further to ensure quicker verifications in the future.

Thank you for taking the time to share your thoughts, and we apologize again for any inconvenience caused. If you have any further concerns or questions, please don't hesitate to reach out to us directly. We value your feedback and are committed to continually improving our services.

Best regards,
1Red Team
1 year ago
I do not recommend playing in this Casino. It will do everything to not pay you out. You are not able to withdraw without getting verified. I uploaded the documents and waited 3 days, and still i didnt get verified. When i went to the chat, they said one document is missing. So they let me 3 days waiting without telling me that something is missing. Even after i uploaded the missing document, my account didnt get verified. I instantly closed my account here.
Read moreRead less
  • Really nothing. Literally
  • Verification
  • Withdrawl not possible without verification
  • They dont notify you if something is missing
  • They keep you on track untill you lose all your money
1 year agoOriginalTranslation
So I can only report positive things.
Many game providers
Many deposit options
Payout processed within 24 hours. ( except weekend )
Live chat always there.
The only negative is that they really don't answer emails. Do not know why.
Read moreRead less
  • Payout under 24 hours / game selection / website building
  • No reply to emails
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