This casino refuses to assist in resolving any players’ complaints. All of our previous attempts to establish any cooperation were overlooked. Therefore, the majority of newly submitted complaints are marked as unresolved and have a negative impact on the casino’s rating.
When reviewing and assessing Lucky Wilds Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Lucky Wilds Casino scored a Low Safety Index of 3.9, positioning itself poorly in terms of fairness and safety, as outlined by our evaluation methodology. Carry on reading our Lucky Wilds Casino review to make an informed decision whether or not this casino is the right fit for you.
Safety Index – Lucky Wilds Casino fairness and safety
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Lucky Wilds Casino Terms and Conditions as part of our review of Lucky Wilds Casino. We found some rules or clauses that were not favorable. Despite our findings, we consider the T&Cs to be mostly fair. An unfair or predatory rule can potentially be used against players to justify not paying out winnings to them, but our findings for this casino were only minor.
Considering our estimates and the factual data we have collected, Lucky Wilds Casino appears to be a one of smaller online casinos. In relation to its size, it has a very high value of withheld winnings in complaints from players. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
Based on our findings, no important casino blacklists feature Lucky Wilds Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
Taking into account all factors in our review, Lucky Wilds Casino has scored a Safety Index of 3.9, representing a Low value. We suggest players to steer clear of this casino and opt for one with a higher Safety Index.
Terms and Conditions of Lucky Wilds Casino
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Lucky Wilds Casino to be mostly fair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding Lucky Wilds Casino
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We currently have 14 complaints about this casino in our database. Because of these complaints, we've given this casino 3,972 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Lucky Wilds Casino
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 4 players, Lucky Wilds Casino does not have a User satisfaction score yet. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Licenses and company information
Lucky Wilds Casino is owned by Pentorpia Entertainment NV, and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
As far as we are aware, Lucky Wilds Casino has not been granted any official gambling license.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 5,000 per day
No win limit
EUR 10,000 per week
EUR 20,000 per month
CAD 5,000 per day
CAD 10,000 per week
CAD 20,000 per month
THB 185,659 per day
THB 371,319 per week
THB 742,639 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The options available at Lucky Wilds Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
Spanish
German
Finnish
Thai
Norwegian
Polish
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Lucky Wilds Casino, your account, withdrawals, or anything else. We would say Lucky Wilds Casino has a fast and professional customer support based on the responses we have received during our testing.
Casino games and slots available at Lucky Wilds Casino
Players can enjoy these types of casino games at Lucky Wilds Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games.
Casino games supplied by 119 game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, iSoftBet, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, PariPlay, Habanero, Leander Games, Spinomenal, Rabcat, 1X2 Gaming, Booming Games, Tom Horn, 2By2 Gaming, Iron Dog Studio, Realistic Games, Relax Gaming, OMI Gaming, MultiSlot, Genii, PearFiction Studios, Aspect Gaming, Fantasma Games, Live 5 Gaming, Old Skool Studios, Platipus, Wizard games, Indigo Magic, Lucky Streak, Boomerang Studios, Spadegaming, NetGaming, ALL41 STUDIOS, Kiron Interactive, Armadillo Studios, Northern Lights Gaming, Triple Edge Studios, Amusnet (EGT), Infinity Dragon Studios, Givme Games, PGsoft (Pocket Games Soft), Reel Play, Hurricane Games, Gameburger Studios, Real Dealer Studios, Atomic Slot Lab, Live Games, MGA, Neon Valley Studios, Max Win Gaming, King Show Games, High Limit Studio, Pulse 8 Studios, Globalbet, Blue Guru Games, 3 Oaks Gaming, Hammertime, Aurum Signature Studios, Spinberry, Stormcraft Studios, 4ThePlayer, Smartsoft Gaming, Oros Gaming, Swintt, Felt Gaming, Win Fast, Slingshot Studios, Alchemy Gaming, Skillzzgaming, GONG Gaming Technologies, BF Games, Spribe, Gamomat, CT Gaming, Lady Luck Games, Spearhead Studios, Foxium, Bally Wulff, Buck Stakes Entertainment, D-Tech, Onlyplay, Crazy Tooth Studio, Gaming Corps, Switch Studios, FlipLuck Games, JVL, Espresso Games, Fugaso, Stakelogic, Gamevy, Fazi, SpinPlay Games, Retro Gaming, EGB, Gold Coin Studios, LottoInstantWin (LiW), Gamzix, Kalamba Games, Golden Hero, Colossus Bets, Just For The Win, Storm Gaming, Silverback Gaming, Snowborn Games, Hacksaw Gaming, Ka Gaming.
Lucky Wilds Casino bonus offers and codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. There are 3 bonuses offered by Lucky Wilds Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Note: Take a look at our designated Lucky Wilds Casino bonuses page for more details about this casino's bonus offers.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(20)
Payment methods (20)
Withdrawal limits
per month
Can$20,000
per week
Can$10,000
per day
Can$5,000
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Language options
English website
All languages
(6)
All website languages
EnglishGermanFinnishNorwegianPolishThai
English customer support
All languages
(5)
All customer support languages
EnglishGermanSpanishFinnishNorwegian
English live chat
All languages
(5)
All livechat languages
EnglishGermanSpanishFinnishNorwegian
Game providers
Show all
(119)
Game providers (119)
CASINO SCREENSHOTS
Positives
Very friendly support
Above average withdrawal limit
Live dealer games are available
Negatives
Live chat support is not available 24/7
Not all of the terms and conditions are translated to the language option provided on the website
Not all game providers are available for all countries
No game provider filter
Interesting facts
Small international casino
Maximum withdrawal limits on a deposit or deposit bonus are calculated based on the player's VIP level
All deposits need to be wagered 1x before withdrawal
Browse all bonuses offered by Lucky Wilds Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(4)
User reviews of Lucky Wilds Casino
This is a place to share experience with Lucky Wilds Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
This casino is a mediocre casino. I have withdrawn and had verification issues. The support staff didn't know why Sumsub's camera was blocked. Despite instructions on Sumsub's site, it didn't work. It was only after an incredible 7 days that I was able to solve the problem on my own and I waited another 5 days for the payout, i.e. a total of 11 days for €571. Yesterday I deposited €26 at this casino via crypto and my money was not credited. Therefore, caution should be exercised here.
Dieses Casino ist ein mittelmäßiges Casino. Ich habe ausgezahlt und hatte Probleme bei der Verifizierung. Die Support Mitarbeiter wussten nicht warum die Kamera von Sumsub blockiert wurde. Trotz Anleitungen auf der Seite von Sumsub funktionierte es nicht. Erst nach sagenhaften 7 Tagen ist es mir gelungen das Problem alleine zu lösen und weitere 5 Tage habe ich auf die Auszahlung gewartet also insgesamt 11 Tage für 571€. Gestern habe ich 26€ bei diesem Casino eingezahlt per Krypto und mein Geld wurde nicht gutgeschriebe. Daher ist hier doch mit etwas vorsicht zu genießen.
The slots paid out relatively well, some of them were pretty weird unfortunately.
Die Slots haben relativ gut ausgezahlt einige waren leider ziemlich merkwürdig.
Support is useless if you have problems.
Support ist zu nichts zu gebrauchen bei Problemen.
Finance department does not respond to emails at all.
Finanzabteilung reagiert auf E-Mails überhaupt nicht.
The payout takes forever almost 2 weeks in my case
Die Auszahlung dauert ewig knapp 2 Wochen in meinem Fall
Last deposit was not credited. I've been waiting for the deposit for a day
Letzte Einzahlung wurde nicht gutgeschrieben warte seit einem Tag auf die Einzahlung
So I can only report positive things. Many game providers Many deposit options Payout processed within 24 hours. ( except weekend ) Live chat always there. The only negative is that they really don't answer emails. Do not know why.
Also ich kann nur positives berichten. Viele spieleanbieter Viele Einzahlungsmöglichkeiten Auszahlung unter 24h bearbeitet. ( ausser wochenende ) Live chat immer da. Das einzige negative ist das die wirklich per email nicht antworten. Weiss nicht wieso.
Payout under 24 hours / game selection / website building
Auszahlung unter 24 stunden / Spieleauswahl / Website aufbau
No reply to emails
Keine antwort auf E-Mails
Safety Index explained
Safety Index of Lucky Wilds Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Lucky Wilds Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Low3.9/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino refuses to assist in resolving any players’ complaints. All of our previous attempts to establish any cooperation were overlooked. Therefore, the majority of newly submitted complaints are marked as unresolved and have a negative impact on the casino’s rating.
Complaints about Lucky Wilds Casino and related casinos (23)
