blerko's reviews

Casino Guru

We want players to understand gambling.

3 weeks agoOriginalTranslation
I am a normal worker and I have lost 12,000 euros in three months, which is a significant amount for me. At the weekend I finally managed to win 5,000 euros and I wanted to withdraw this winnings so that I can use the money to deposit again occasionally later, as my deposit limit is 400 euros per day.

But when I tried to withdraw money, I suddenly encountered a limit of only 1,000 euros per day, even though I had previously been told that withdrawals of up to 10,000 euros per day were possible – as recommended on platforms like Casino Guru.

In the end, I was only able to withdraw 2,000 euros of the 5,000 euros and lost the rest. I feel like I was deliberately tricked into losing my winnings, and unfortunately that seems to have been the casino's strategy.
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  • Fast payouts up to 1000 per day
  • Very nice customer service
  • Withdrawal limit 1000 per day
  • Software a bit slow
  • RTP bad in my opinion
Automatic translation:
4 months agoOriginalTranslation
Apparently they don't accept German players, but I lost several thousand euros in one week without having a chance of winning anything bigger.

I would save my money, I know how it is for many people but you have definitely lost out here.

They give out a lot of cashback, which makes it questionable to me whether something like that can be financed unless you restrict the possibility of fair play.

Unfortunately I had this bad experience and hope this review can save someone from it.
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  • Loyaut , many games
  • Rtp is damn bad
  • Man does not get a bigger win
  • Deposits are played down
Automatic translation:
BetOnRed Casino
3 months ago
Hello, Blerko!
Thank you for your review, and we are sorry that you encountered such a difficulty. As we can see in the system, you received all possible loyalty bonuses and cashback.
The RTP of our slots starts at 95% and our high volatility slots have a chance to win the jackpot. However, remember that winning combinations are determined completely randomly, and sometimes it may take some time before you receive a win.
Winning is not guaranteed, and we encourage you to play responsibly and within your capabilities.
We hope for your understanding.
Best regards,
BetOnRed Team.
1 year agoOriginalTranslation
I don't understand the good reviews.
I put in about 1700 in 5 to 6 days and it went pretty bad.

Putting a deposit limit on my offer was not due to technical reasons, when I asked me to exclude myself from the game for a few days if I wrote an email, gambling addiction prevention was zero, although they act so responsibly. You can't verify yourself beforehand, probably only when you want to pay out, and then you will definitely be put off until you lose everything.

I am sure that tactics are being developed on how to rob a player, but still they have small income because they don't understand that customers have to feel comfortable otherwise they will go to the next scammer 😄
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  • Cashback, but what's the point if hardly anything is going on
  • Bad support
  • Very little gains
  • Gambling Addiction Tools, none
  • We have our state to thank for that, they make the legal game so boring that we have to run in dubious Curacao casinos.
Automatic translation:
OXI Casino DE
1 year ago
Dear player

We are truly sorry that your experience in our casino wasn't positive.

That's true that Responsible Gambling tools, unfortunately, are not available at this moment, but we are working on the integration of this feature, and it's in planning to be added in the future.
Also, we would like to mention that it's essential to take gambling responsibly and set certain limits for yourself. For example, to set limits of spending on online gambling on your payment system. It can be more useful, because, even if you have some limitations on a certain casino, you can always make an account in another one, and make a deposit there.
If you think that gambling affects you negatively or you spend more than you wish to, please, don't hesitate and ask for the help of professionals who deal with gambling problems:
Gamblers Anonymous, GamCare, Gambling Therapy

As for the game results, licensed casinos can't influence it, and the winnings depend only on entering a slot at the right moment and placing the right bet - it's your luck. With the right tactic, chances of winning can be higher, because slots show results at a certain distance according to their volatility. We recommend you to read about this on the internet or feel free to contact our chat and we will give you more information.

Best regards, OXI team
1 year agoOriginalTranslation
I deposited about 3500 in several days.
On the first day, things went a little, but then it was all over.
I don't know how something like that works, no matter which games you play, nothing works. Several deposits were simply played down.
If you are looking for something new, save yourself the money and also you another casino
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  • They act nice because they know that the longer they hold you , the more they get from you .
  • I don't think everything is legal.
  • They also open your account even though you closed it because of gambling addiction.
Automatic translation:
1Red Casino
1 year ago
Dear Blerko,

We are sorry to hear about your negative experience at our casino. We take all feedback seriously and would like to investigate the matter further.

Please provide us with more details such as your username and the dates of your deposits so we can look into this issue. Our team is dedicated to ensuring fair gameplay for all our customers and we want to make sure that your experience is a positive one.

Thank you for taking the time to share your feedback with us. We hope to have the opportunity to serve you better in the future.

Best regards,
1Red Team
1 year agoOriginalTranslation
I got the idea to try newly opened casinos because they need customers and maybe they are fair.

All they need is just your money
You can already see that with the payout limit, 5000 a month, but I gamble away more than 5000 a month, so I'll probably always be in minus 🥱

I keep asking myself how do you manage to control the images, how does that work? That only one symbol is missing?

You can save yourself the money, look for established casinos
Read moreRead less
  • Cashback will be credited immediately upon request
  • Games depend mainly on good pictures
  • Is everything predictable what happens next
Automatic translation:
1 year agoOriginalTranslation
Nothing is left to chance at this casino.

The same thing runs constantly, the same program is played down again and again.

Small profits , slightly larger profits freeze the website .

Bad bonus guidelines, you can only win up to 5 times the amount of the bonus and you have to pay out otherwise you risk everything even though you are no longer allowed to win or pay out, everything above that is annulled.

There are experiences over several thousand Euros use.
With cashback, you can only win 5 times the amount of cashback and then please pay it out, otherwise you risk the money for nothing, you are not allowed to pay out more.

I submitted a complaint for 1200 euros, no response for several days.

Imagine if it were about a higher amount, then unfortunately even with Casino Guru you have little chance of achieving anything.

I think there are some at work that if you have small wins, they will be paid out, but if you have bigger ones, if at all possible, they will find the reason why they don't pay out.

You can't argue with customer service, they have no authority to decide anything.

Since I suffer a lot with such casinos myself, I hope to spare one or the other this experience.
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  • Responsible Gaming , you can lock yourself out of the game and will not open earlier
  • See description
Automatic translation:
1 year agoOriginalTranslation
So that's a joke
Chat 5:00 p.m. to 8:00 p.m
When you want to join from the game it takes forever.

Slots all run according to a scheme,
Don't experience this, save your money.
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  • Nothing positive
  • Chat, from 5 to 8 p.m., here they want your money without even trying
Automatic translation:
Lemon Casino
3 months ago
Dear Blerko,

Thank you for your feedback! Our German chat is currently available from 13:00 to 22:00 CET. We are constantly striving to improve our service. If the chat is not available, you can contact us by email at any time - we will be happy to help you!

With kind regards,
Lemon Casino🍋
1 year agoOriginalTranslation
Tsars is the first online casino with Curacao Öizenz where I have had a good experience.

Withdrawals via Jeton.com within a few hours.

Please, I don't want to encourage anyone to play with my rating.
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  • Unfortunately, Netent is missing from the game provider, but I can cope with that.
Automatic translation:
1 year agoOriginalTranslation
I counted 5000 euros in 2 weeks and the deposits were just played down.

I have the feeling that something is not right there.

Read moreRead less
  • Markus cares about his customers
  • Slots don't run smoothly
  • Don't believe in randomness
Automatic translation:
2 years agoOriginalTranslation
I've invested a lot of money here, and as I said, either I've had a huge streak of bad luck or something is wrong, nothing has worked out, most of the time the money is quickly played down so that you can make the next deposit.

If you also read the reviews, you can't take any of this seriously.

I think very few write a review unless you're bitter.

But here 5 stars are awarded after the first rating.

I feel very betrayed
Those who are looking for an alternative save their money here
Read moreRead less
Automatic translation:
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