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Kosmonaut Casino review

Casino closed

Kosmonaut Casino has been closed and no longer operates.

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Dama N.V.
Dama N.V.
2020
> $5,000,000
OverviewUser reviews58Safety Index explainedDiscussion103

Casino closed

Kosmonaut Casino has been closed and no longer operates.

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Kosmonaut Casino Review

Kosmonaut Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Kosmonaut Casino scored an Above average Safety Index of 7.6, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Take a look at our full Kosmonaut Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.

Safety Index of Kosmonaut Casino – Is it fair and safe?

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.

In our Kosmonaut Casino review, we carefully went through and inspected the Terms and Conditions of Kosmonaut Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.

Considering our estimates and the factual data we have collected, Kosmonaut Casino appears to be an average-sized online casino. In relation to its size, it has an average value of withheld winnings in complaints from players. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

As far as we are aware, no relevant casino blacklists mention Kosmonaut Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

Taking into account all factors in our review, Kosmonaut Casino has scored a Safety Index of 7.6, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.

Terms and Conditions of Kosmonaut Casino evaluated

Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.

We did not find any unfair or predatory rules in the Terms and Conditions of Kosmonaut Casino during our review.

Player complaints submitted about Kosmonaut Casino

Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.

We currently have 6 complaints about this casino in our database. Because of these complaints, we've given this casino 1,368 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Kosmonaut Casino user feedback and reviews evaluated

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

Kosmonaut Casino has a Good User feedback score based on the 58 user reviews in our database. The reviews are available on this page in the User reviews section.

Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.

Licenses and company data

Kosmonaut Casino is owned by Dama N.V. and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.

Kosmonaut Casino has been granted a gambling license in Curaçao issued by Curaçao Gaming Control Board.

Payment methods, win and withdrawal limits

Kosmonaut Casino supports 36 payment options. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, INSTADEBIT, Maestro, Neosurf, Bitcoin (BTC), idebit, Siru Mobile, Bank transfer, Coinspaid, Bitcoin Cash (BCH), Litecoin (LTC), Binance Coin (BNB), MiFinity, CashtoCode, Ethereum (ETH), Dogecoin (DOGE), Tether (USDT), Tron (TRX), Klarna, Mobile Commerce, Revolut, Rapid Transfer, MuchBetter, Jetonbank, VenusPoint, Interac, Interac e-Transfer, Alpha-bank, SticPay, PurplePay, Piastrix.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
EUR 1,500 per day No win limit
EUR 7,500 per week
EUR 15,000 per month
USD 1,500 per day
USD 7,500 per week
USD 15,000 per month
NOK 17,000 per day
NOK 85,000 per week
NOK 160,000 per month
CAD 2,200 per day
CAD 11,000 per week
CAD 22,000 per month
AUD 2,200 per day
AUD 11,000 per week
AUD 22,000 per month
BRL 4,000 per day
BRL 20,000 per week
BRL 20,000 per month
INR 150,000 per day
INR 750,000 per week
INR 1,500,000 per month
JPY 240,000 per day
JPY 1,200,000 per week
JPY 2,400,000 per month
NZD 2,200 per day
NZD 11,000 per week
NZD 22,000 per month
RUB 150,000 per day
RUB 750,000 per week
RUB 1,500,000 per month
ZAR 30,000 per day
ZAR 150,000 per week
ZAR 300,000 per month
BTC 0.024 per day
BTC 0.12 per week
BTC 0.24 per month
DOGE 7,500 per day
DOGE 37,500 per week
DOGE 75,000 per month
LTC 15 per day
LTC 75 per week
LTC 150 per month
ETH 0.45 per day
ETH 2.25 per week
ETH 4.5 per month
BCH 2.4 per day
BCH 12 per week
BCH 24 per month
USDT 1,500 per day
USDT 7,500 per week
USDT 15,000 per month
TRX 13,000 per day
TRX 65,000 per week
TRX 130,000 per month
BNB 2.7 per day
BNB 13.5 per week
BNB 27 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. You can find languages available at Kosmonaut Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
German Yes Yes Yes24/7
French Yes Yes Yes24/7
Norwegian Yes Yes Yes24/7

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Kosmonaut Casino, managing your account, withdrawals, or other matters. Kosmonaut Casino has a good customer support, judging by the results of our testing.

Slots and casino games at Kosmonaut Casino

Kosmonaut Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 71 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Ezugi, Push Gaming, BGaming, Endorphina, Spinomenal, Booming Games, Belatra Games, Relax Gaming, Betgames, Bullshark Games, Jelly, AceRun, Fantasma Games, Platipus, SpinOn, Amigo Gaming, Backseat Gaming, Boomerang Studios, Bulletproof Games, Reflex Gaming, Spribe, Gamomat, TrueLab Games, Bang Bang Games, Bad Dingo, Mascot Gaming, Onlyplay, Four Leaf Gaming, Amusnet, PGsoft (Pocket Games Soft), Reel Play, VoltEnt, Gamebeat, Hot Rise Games, HungryBear, Gamevy, AvatarUX, Peter & Sons, Retro Gaming, Blue Guru Games, Gamzix, 3 Oaks Gaming, 1spin4win, Zillion Games, Popiplay, Apparat Gaming, Games Global, Silverback Gaming, Golden Rock Studios, Electric Elephant, 4ThePlayer, Hacksaw Gaming, Netgame, Print Studios, Ka Gaming.

Kosmonaut Casino bonus offers and codes

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.

We currently have 5 bonuses from Kosmonaut Casino in our database, which include:

  • 75% up to $1,500 and 150 extra spins
  • 125% up to $1,500 and 100 extra spins
  • 100% up to $2,000 and 100 extra spins
  • 50% up to $500
  • 21% cashback bonus

Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.

Games

Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (4)
English customer support
All languages (4)
English live chat
All languages (4)

Game providers

Show all (71)
  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Novomatic
  • ELK Studios
  • Big Time Gaming
  • Yggdrasil Gaming

Positives

  • Wide variety of live dealer games
  • Multiple currencies in one account
  • Deposit, play and withdraw in Bitcoin
  • Live chat support is available 24/7

Negatives

  • Not all payment methods are available for all countries
User reviews (58)

User reviews of Kosmonaut Casino

This is a place to share experience with Kosmonaut Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 58 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 10 months ago
It seems as if this casino is closed. Support is no longer available, withdrawals aren't being processed, and no response is being received. I can't withdraw my money, but depositing works without any problems. This looks like a scam, and I don't know how I can get my money back now.
  • No contact.
• 11 months ago
The casino seems to be closed!
There is no reaction at all.

The support email address no longer exists.
The VIP manager also no longer responds.
Payouts are no longer processed.

Depositing is still possible without any problems
  • Good selection of games
  • No more support.
  • Chat no longer available
  • Payouts are no longer processed
• 11 months ago
Hello i have withdrawal request in this casino they refuse to approve it and dont want to answer on live chat or email. They read my messages i have proof and they dont reply more then 30 hours. I need help to take money. They totaly ignore me and i think i am scammed. When i deposite and need something they wrote and answer in 10 seconds, now even they read messages on live chat they dont answer anything. Be aware in this casino.PS My account is fully verified
  • nothing possitive to say here
  • everything negative pure scammers
• 1 year ago
I tested the casino and was very surprised. I was able to get a payout with my first deposit and was verified immediately and had my money an hour later. I will come more often now and we'll see, maybe I'll only play in this casino because who wants to wait a long time for their money? Everything is great, keep it up
  • Very fast payout 1 hour
  • The page structure is nice
  • The games run smoothly without stuttering
  • Almost all good games are playable despite bonus, only jackpot games are blocked
  • Until now nothing
  • 5 x bonus money payout when playing with bonus
Kosmonaut Casino
Thank you for your feedback, it is very important to us! We are pleased that you have chosen our online casino and wish you a pleasant gaming experience in the future!

We are in the process of improving the bonus rules and would like to draw your attention to the fact that the welcome bonuses do not have these restrictions.
• 1 year ago
I've been playing for a quite a while. I feel comfortable here, I'm used the game without problems. If there are delays with withdrawals, support quickly connects to resolve the issues.
I also liked the new updates on the site
  • Fast withdrawals, friendly support, new user-friendly friendly website
Kosmonaut Casino
Thank you for your feedback, it is very important to us! We are glad that you have chosen our online casino and we wish you an enjoyable game!
• 1 year ago
A casino as it should be: lots of slot machines, nice chat and no problems with paying out winnings. It's just fun to play here
  • many different slots
  • Competent customer service
  • Hassle-free and fast payouts
Kosmonaut Casino
Thank you for your feedback, it is very important for us! We are glad that you have chosen our online casino and wish you a pleasant game!
• 1 year ago
Great casino fast withdrawals and great bonuses Helen is amazing also
Kosmonaut Casino
Thank you for your feedback, it is very important to us! We are glad that you have chosen our online casino and we wish you an enjoyable game!
We will pass on your feedback to Helen.
• 1 year ago
Cool casino with many different games and bonuses. Also, fast and easy withdrawal, so everything good so far.
Kosmonaut Casino
Thank you for your feedback, it is very important to us! We are glad that you have chosen our online casino and we wish you an enjoyable game!
• 1 year ago
Kosmonaut Casino is a relatively new online casino, launched with the aim of providing players with a unique and engaging gaming experience. The space-themed design of the website is visually appealing and sets it apart from many other online casinos. This review will cover various aspects of Kosmonaut Casino, including its game selection, bonuses, payment options, customer support, and overall user experience.
  • Fast support. Many paymentmethods and much more game you could play
Kosmonaut Casino
Thank you for your feedback, it is very important to us! We are glad that you have chosen our online casino and we wish you an enjoyable game!
• 1 year ago
After registration payment via creditcard not possible. Even they
advertise them -before- registration.....
  • Max payout 5x bonus amount. This is nonsense!
Kosmonaut Casino
Cosmonaut Casino supports more than 50 different payment methods for the convenience of our players, as well as constantly developing the bonus program so that our players can play more often and enjoy the game. Welcome and have a good game!
• 1 year ago
I am very excited of playing these huge amount off different games. Casino gives you an honest bonuses and very pleasant to players, often proposing great bonuses. Support is very kind and helpful. Always withdraw my money in time
Kosmonaut Casino
Thank you for the feedback. We are constantly developing the bonus program so that our players can play more often and enjoy the game. Welcome and have a good game!
• 1 year ago
They lack gaming providers deffinetly, I couldn't find all my fav games i love playing at other casinos, but i was happy with the service overall

  • Friendly and helpful supports
  • Clear and revarding bonus system
  • lack gaming providers
  • had technical issues when i wanted to withdraw funds
Kosmonaut Casino
Thank you for your feedback. We are constantly improving the bonus program so that our players can play more often and enjoy the game. Withdrawal problems may occur for various reasons, but our support team always resolves the issue. Welcome and have a good game!
• 2 years ago
Lots of bonuses and great games.fast withdrawals and pretty high withdrawal limits
  • fast witgdrawal
  • no
Kosmonaut Casino
Thank you for the feedback. We are constantly developing the bonus program so that our players can play more often and enjoy the game. Welcome and have a good game!
• 2 years ago
Finally, after so many months we finally, resolved the issue of mine can i say anything postive not really i don't agree with a lot of their welcome package bonus terms. I think they, really need to make it more clear and i think when taking a deposit wager bonus. if you complete wager i believe there should be no max cashout! Because well you are purchasing the bonus and you stuck to t&c's

Cheers
  • postive issue was resolve
Kosmonaut Casino
Thank you for your feedback. We are constantly improving the bonus program so that our players can play more often and enjoy the game. We are attentive to the wishes of our players, but strictly adhere to the bonus terms and conditions. The support team is always ready to help. Welcome and happy playing!
• 2 years ago
They have a lot of bonuses, the support team is very helpful and is always available. Verification process is fairly easy and doesn't take a lot of time.
  • sign up bonuses
  • weekly promocode bonuses
  • 24/7 support
  • no
Kosmonaut Casino
Thank you for the feedback. We are constantly developing the bonus program so that our players can play more often and enjoy the game. Welcome and have a good game!
• 2 years ago
I can recommend it, I've already tried it myself. Everything was clear and registration was quick and without messing around. They gave you bonuses immediately, you just have time to win them back. There are initial successes. I got it out without any problems. I'm almost always in the black. I don't even know when I'll be able to try most of the slots, there are so many of them here. Spent the whole weekend here.
  • honesty
  • Very quick conclusions
  • High chances
  • Well, even more bonuses!
Kosmonaut Casino
Thank you for your feedback. We are constantly improving the bonus program so that our players can play more often and have fun. The support team is always ready to help. Welcome and happy playing!
• 2 years ago
I am very glad I joined this casino!
Even though there are sometimes problems with transactions, I am extremely pleased that there are almost never problems with games here. Support always gets to the point and responds quickly when a problem occurs. I haven't tried many different casinos but I think this is one I will stick with.
  • Good site and good service.
  • Sometimes transactions take longer than usual.
Kosmonaut Casino
Thank you for your feedback. We are constantly improving the bonus program so that our players can play more often and have fun. The support team is always ready to help. Welcome and happy playing!
• 2 years ago
I like the Kosmonaut for their varieties of games and the support team always friendly and wants to help you with anything. Also it’s good bonus program and loyalty bonuses too , I don’t have any problem to withdrawal my winnings and it was quickly. I can recommend this casino to play
  • Friendly support
  • Quick payout
  • Many clots
  • The best casino ever !
Kosmonaut Casino
Thank you for the feedback. We are constantly developing the bonus program so that our players can play more often and enjoy the game. Welcome and have a good game!
• 2 years ago
Kosmonautcasino is super easy to navigate around, and has a bunch of fun slots and table games and a bunch of other stuff!
The live chat support is open 24/7 and allows you to connect to one of the very polite and helpfull customer service agents within seconds!
They have a very exciting bonus program!
Withdrawals are accepted within 15 minutes 9 out of 10 times, and usually takes till the next morning to process. All over, i’ve had a very good experience with Kosmonautcasino, and would recomend it to anyone who enjoys casinos and elite quality customer service!
  • Quick withdrawals
  • Amazing 24/7 live chat support
  • Unique slots
  • Easy website to navigate
  • Great bonus program
Kosmonaut Casino
Thank you for the feedback. We are constantly developing the bonus program so that our players can play more often and enjoy the game. Welcome and have a good game!
• 2 years ago
After initial difficulties, the payout still worked. The casino itself is not bad. Only the processing of the verification and the payment takes an extremely long time. Definitely plan about 2.5 weeks. You can set a loss limit so that everything is not gambled away again.
  • good game selection
  • very long payout times (2.5 weeks)
Kosmonaut Casino
Thank you for your feedback. We are constantly improving the bonus program so that our players can play more often and have fun. The support team is always ready to help. Welcome and happy playing!
• 2 years ago
Terrible Casino, no support at all, the chat only lives off, I asked for a withdrawal of 700 usd, they don't respond, they take a long time to withdraw, account verified, but no support.
  • Run away from this Casino is not supported
  • Casino to eat your money, you will not receive anything in this Casino, if you need the chat or email, they will not help you, run away from this company
• 2 years ago
I signed up at this casino because of the good reputation.
Have a very good game selection however some slots are not available in my region. The support is easy to reach and very nice and helpful. Many deposit methods available. Payout via Mifinity within seconds. Top
  • Up to €1500 without a KYC check
  • Super fast payout
  • Profile page a bit confusing
  • Some games not available
• 2 years ago
I find the kosmonaut casino very good because the website is very clear and easy to use. There are many different game providers and payment options. The support responds very quickly to questions and has always been very nice.
• 2 years ago
They wont give you your money, ive tried to withdraw for 2 weeks now, they approved my documents but because i won money they think im a fraud and they have been checking me for 2 weeks now, they tell me. On top of that you cant withdraw when you have cooling of period because of a technical problem they say, they just want me to let me wait so i can lose all my winnings
  • They wont withdraw your winnings
• 2 years ago
They block my account without any reason. Not prefer anyone to play here!
• 2 years ago
  • The website was easy to navigate, and I had no trouble finding the games I wanted to play
  • The customer service was unhelpful and slow to respond to my queries
  • The payout process was extremely slow, and it took much longer than anticipated to receive my winnings
  • The website was riddled with technical issues, and I experienced multiple crashes and glitches while playing
• 2 years ago
That's strange I signed up at this casino as it has such a good reputation in caain guru

now I deposited 50€ via Nodapay today

The transaction history from the casino account says pending, but the €50 is gone from my bank account
But NOT ON MY CASINO ACCOUNT🤬😡
  • many slots
  • Documents were quickly approved
  • Strange at NODAPAY DEPOSIT, the money is NOT IMMEDIATELY CREDITED to the casino account
  • No live support
• 2 years ago
I deposited €500 at this casino. Staggered into several small deposits. You win a maximum of every second or third deposit, the amount that you have deposited to date. I have tried different bet sizes and often changed the slots. The RTP's are underground. If you want to burn your money, this casino is the place for you. The only positive is the quick verification process. But it doesn't bring you anything either, because you never get any winnings that you can even have paid out. Now, in hindsight and if you take a closer look at the ratings, you can clearly see that the casino creates fake accounts and gives itself good ratings :D You should really avoid this casino, there are plenty of other good casinos where the RTP's are also true . As I said, winnings that exceed the deposit amount are impossible. In general, you should avoid all casinos of the Dama NV Groupe. Fake ratings and underground odds.
  • verification process
  • RTP's do not correspond to the specified values
  • You win a maximum of the deposited amount
• 3 years ago
I just won 16,000 euros. I'm just speechless.

I just don't know how to get all this money into my account. I think I'll do it in several withdrawals, who has experience with this, I'm at Postbank.

In the meantime I have paid out 10,000 euros and it was immediately in my account.
  • The games are great, the support is great. I already won yesterday and got the payouts of 1,200 and 300 euros straight to my account.
  • There was a small hitch during verification because my deposit was interpreted as a different payment method. I was able to solve the problem in the chat.
  • Nothing negative to say
• 3 years ago
Disaster from the casino, I didn't win anything out of 7 deposits, more than 5000 spins in the game you never get bonus spins, and the worst thing that happens is that you never, really never have in your account more € than you invested, a shame for the casino, if you could show all the spins to see that I'm not lying to you, you'd believe me.. Don't play that RTP is at 10%. And don't tell me about some luck and game providers that it's their fault, it's the casino's fault. I played in 10 different casinos on the same day and won big on the same games I played there. Out of the 50 full no wager games I got when I deposited I won a whopping €0.45..
Safety Index explained

Safety Index of Kosmonaut Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Kosmonaut Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.6/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

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Complaints about Kosmonaut Casino and related casinos

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31All0Opened6Unresolved12Resolved13Rejected

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Discussion

Kosmonaut Casino Discussion

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