HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,560Opened908Not solved4,831Solved11,478Rejected22,343
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for a delayed payment

8d 20h 24m 50s

Disputed amount: Can$175

iWild Casino - Withdrawal of player's winnings has been delayed.

iWild Casino
Safety Index:Very high Submitted: 08 Jan 2025
Case opened Current status

Waiting for player to reply

6d 23h 22m 59s

Disputed amount: €3,000

HitNSpin Casino - Player's account is closed and withdrawal is delayed.

HitNSpin Casino
Safety Index:Very high Submitted: 07 Jan 2025
Case opened Current status

Waiting for player to reply

6d 23h 45m 31s

Disputed amount: £300

Bubbles Bet Casino - Player's winnings are delayed.

Bubbles Bet Casino
Safety Index:Very low Submitted: 07 Jan 2025
Case opened Current status

Waiting for player to reply

6d 23h 44m 13s

Disputed amount: €16,008

Gamdom Casino - Player’s withdrawal has been delayed.

Gamdom Casino
Safety Index:Very high Submitted: 07 Jan 2025
Case opened Current status

Waiting for player to reply

6d 23h 52m 51s

Disputed amount: 4,248 USDC

BC.Game Casino - Player has an issue with their account.

BC.Game Casino
Safety Index:Above average Submitted: 07 Jan 2025
Case opened Current status

Waiting for a delayed payment

10d 17h 52m 32s

Disputed amount: 2,315 ₮

BC.Game Casino - Withdrawal of player's winnings has been delayed.

BC.Game Casino
Safety Index:Above average Submitted: 07 Jan 2025
Case opened Current status

Waiting for player to reply

6d 21h 47m 9s

Disputed amount: €220

Lucky Nordic Casino - Player seeks refund for losses due to unacknowledged self-exclusion.

Lucky Nordic Casino
Safety Index:Fresh casino Submitted: 07 Jan 2025
Case opened Current status

Waiting for player to reply

6d 22h 17m 19s

Disputed amount: $125

Lincoln Casino - Player's deposit has been deducted from his winnings.

Lincoln Casino
Safety Index:Above average Submitted: 07 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 23h 21m 3s

Disputed amount: €1,000

Favor.bet Casino - Player experiences delayed withdrawal processing.

Favor.bet Casino
Safety Index:Fresh casino Submitted: 07 Jan 2025
Case opened Current status

Waiting for player to reply

6d 22h 54m 28s

Disputed amount: 1,237 R$

Orozino Casino - Player's withdrawal is delayed.

Orozino Casino
Safety Index:Below average Submitted: 07 Jan 2025
Show more complaints (+10)
Showing 1 - 10 of 39,560 complaints
1 2...3,956
Go to pageof 3,956 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news