The player from Australia is having difficulties withdrawing his winnings to Australian bank account. We rejected the complaint because the player didn't respond to our messages and questions.
I have been playing on playamo and some how got my $50 up to $520, and when i go to cash out not only did it take 3 days of trying to be verified they then tell me that they dont do withdrawals to any Australian banks such as ANZ , commonwealth and a list of others yet they still call them selves an Australian casino? The only method of cashout is to do a international bank transfer and the minimum of this is $500 so i got lucky.
Dear Joshua,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please could you clarify if transferring the winnings to an e-wallet account, such as Bitcoin, has been offered to you as a solution? Additionally, could you confirm that you have completed KYC verification successfully? Thank you in advance for your reply. I believe, we will be able to help you to receive your winnings as soon as possible.
Best regards,
Petronela