The player from the Netherlands had his winnings capped as if they’ve been generated from a free bonus play solely.
This post has been made private by Casino Guru, as requested by the player.
This post has been made private by Casino Guru, as requested by the player.
This post has been made private by Casino Guru, as requested by the player.
This post has been made private by Casino Guru, as requested by the player.
This post has been made private by Casino Guru, as requested by the player.
This post has been made private by Casino Guru, as requested by the player.
This post has been made private by Casino Guru, as requested by the player.
This post has been made private by Casino Guru, as requested by the player.
This post has been made private by Casino Guru, as requested by the player.
Hello Tabon,
Could you please confirm that the balance was reissued?
Are you happy with the casino solution, and can we close the case?
Hello Tabon,
Could you please confirm that the balance was reissued?
Are you happy with the casino solution, and can we close the case?
Yes. I am verry happy the only issue now is the payout. They won’t let me payout above €50 but i can only payout above €200..? What do we do now? I requested a payout. We’ll see what happens…
Yes. I am verry happy the only issue now is the payout. They won’t let me payout above €50 but i can only payout above €200..? What do we do now? I requested a payout. We’ll see what happens…
Ok, I will keep the complaint open and please keep us updated.
Ok, I will keep the complaint open and please keep us updated.
Could you ask them to fix that issue? That i would be able to withdraw the full €1040. I already requested a cashout. But i don’t think they will accept it..
Could you ask them to fix that issue? That i would be able to withdraw the full €1040. I already requested a cashout. But i don’t think they will accept it..
I have the money in my bankaccount. Thankyou so much, without you they would’ve scammed me and i would’ve never gotten my €1000 back. They’re a bad casino they do this verry often with alot of people.. unfortunately.. The case can be solved now!
I have the money in my bankaccount. Thankyou so much, without you they would’ve scammed me and i would’ve never gotten my €1000 back. They’re a bad casino they do this verry often with alot of people.. unfortunately.. The case can be solved now!
Dear Tabon,
Thank you for using the Casino Guru complaint resolution center. We are glad to hear that your issue got resolved. We will now mark it as 'resolved' in our system.
Dear Tabon,
Thank you for using the Casino Guru complaint resolution center. We are glad to hear that your issue got resolved. We will now mark it as 'resolved' in our system.
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