Paradise 8 Casino - Player complains that she didn’t receive any bonuses.

I play daily on paradise 8 casino and the customer service representative his name is Jake is the rudest person I ever spoke with I have trouble claiming bonuses when making deposits so I contact live chat for help 3 hours later they answer bye then I played most of my deposit and they act like you are trying to scam them or get something for free when I make 2 to 3 deposits a day I will not go back to that casino they do not care about there loyal customers

Dear kerriravida,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem but I’m afraid, I will need more information and details. Could you please elaborate? Have you been specifically promised any bonuses or the privilege has been simply revoked and promotions discontinued? Have you played your deposited funds or they're still inside your account untouched? I'm afraid, if you played your funds we won't be able to help you to activate any bonuses from the past.

Thank you in advance for your reply and understanding.

Best regards,

Petronela

Dear kerriravida,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.