Richard Casino Review

Show company details

Payment methods

Show all (42)

Withdrawal limits

per day

$4,000

Owner Hollycorn N.V.

Established 2023

Estimated annual revenues

> $5,000,000

Licensing Authorities

Curaçao (GCB)

OverviewBonusesUser reviews39Safety Index explainedDiscussion9Payment methods42

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Richard Casino Review

When reviewing and assessing Richard Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Richard Casino scored a High Safety Index of 8.8, which is why it could be considered a favorable option for most players in terms of fairness and safety. Read our Richard Casino review to discover more about this casino and decide whether it is a suitable option for you.

Safety Index – Richard Casino fairness and safety

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of Richard Casino, we meticulously evaluated and analyzed the Terms and Conditions of Richard Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.

Based on our estimates or gathered data, Richard Casino is a medium-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

Based on our findings, no important casino blacklists feature Richard Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

Taking into account all factors in our review, Richard Casino has scored a Safety Index of 8.8, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.

Note: As far as we are concerned, Richard Casino is related to 4 different casinos. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Richard Casino.

Terms and Conditions of Richard Casino

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of Richard Casino during our review.

Player complaints regarding Richard Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We have found no relevant complaints about this casino.

User feedback and reviews of Richard Casino

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

Our database has a total of 39 user reviews of Richard Casino, giving it a Great User feedback rating. You can find the reviews in the User reviews part of this page.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Licenses and company information

Richard Casino is owned by Hollycorn N.V., and we have estimated its yearly revenues to be greater than $5,000,000. This makes it a medium-sized online casino according to our classifications.

Richard Casino is licensed by Curaçao Gaming Control Board in Curaçao.

Payment options, withdrawal limits and win limits

Richard Casino supports 42 deposit methods. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , VISA, Mastercard, Maestro, Neosurf, Boleto Bancario, Bitcoin (BTC), AstroPay, Bank transfer, Santander, Flexepin, Revolut, Volt, Bitcoin Cash (BCH), Litecoin (LTC), Ethereum (ETH), Dogecoin (XDG), MiFinity, Jeton, Coinspaid, Interac, MuchBetter, Tether (USDT), eZeeWallet, Interac e-Transfer, PIX, Loterias Caixa, Banco Safra, Gigadat, Banco Original, Banco Banrisul, PicPay, Banco do Brasil, Caixa, Bradesco, Itaú, Rapid Transfer, Contiant, SticPay.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits	Win limits
EUR 4,000 per day	No win limit
EUR 10,000 per week
EUR 30,000 per month
USD 4,000 per day
CAD 4,000 per day
AUD 4,000 per day
NZD 4,000 per day

Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. The options available at Richard Casino can be seen in the table below.

Language	Website	Customer support	Live chat
English			24/7
German			24/7
Finnish			24/7
French			24/7
Norwegian			24/7
Arabic			24/7

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Richard Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of Richard Casino as average.

Casino games and slots available at Richard Casino

Players can enjoy these types of casino games at Richard Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows.

Casino games supplied by 115 game providers are available. This includes NetEnt, Novomatic, Nolimit City, TaDa Gaming, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Belatra Games, MrSlotty, Relax Gaming, Bullshark Games, Lucky Games, Jelly, Fantasma Games, Turbo Games, Platipus, Slotopia, Altente, Lucky Streak, Amigo Gaming, Mancala Gaming, Spinmatic, Boomerang Studios, Spadegaming, ElCasino (TVBET), Golden Race, Spinthon, Reevo, Mascot Gaming, Four Leaf Gaming, Amusnet (EGT), PGsoft (Pocket Games Soft), Reel Play, TVBet, Max Win Gaming, HungryBear, Iconic21 (BETER Live), AvatarUX, Peter & Sons, Blue Guru Games, 3 Oaks Gaming, CT Interactive, Games Global, Golden Rock Studios, 4ThePlayer, Tornado Games, AceRun, Smartsoft Gaming, Prospect Gaming, Swintt, Backseat Gaming, Ad Lunam, Bulletproof Games, Reflex Gaming, BF Games, Spribe, Gamomat, Atmosfera Live, TrueLab Games, Spinza , RAW iGaming, Bang Bang Games, Bad Dingo, SlotMill, Vivo Gaming, Onlyplay, Nucleus Gaming, Leap Gaming, Gamebeat, Hot Rise Games, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Gamevy, Retro Gaming, Gamzix, 1spin4win, Zillion Games, Popiplay, Apparat Gaming, Games Lab, Silverback Gaming, Clawbuster, Electric Elephant, Triple Cherry, 7Mojos, Hacksaw Gaming, Netgame, Print Studios, Ruby Play, Orbital Gaming, Ka Gaming.

Richard Casino bonuses and promo codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. Our database presently holds 8 bonuses from Richard Casino, which are listed in the 'Bonuses' section of this review.

Note: Take a look at our designated Richard Casino bonuses page for more details about this casino's bonus offers.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (42)

Withdrawal limits

per day

$4,000

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

No eSports betting

Crash games

Language options

English website

All languages (6)

English customer support

All languages (6)

English live chat

All languages (6)

Game providers
Show all (115)
Game providers (115)

CASINO SCREENSHOTS

Positives

Good monthly withdrawal limits
Deposit, play and withdraw in Bitcoin
Live chat support is available 24/7
Huge selection of game providers
Wide range of currencies

Negatives

Many restricted countries
Not all payment methods are available for all countries

Interesting facts

Small international casino
Live chat support uses the auto-translate feature for some languages
Deposits need to be wagered 3x before a withdrawal is requested

Author & Guarantor: Ayberk Ayan Last updated: 05 Aug 2024 Anything incorrect or missing? Let me know

Richard Casino bonuses

Browse all bonuses offered by Richard Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Richard Casino

This is a place to share experience with Richard Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Great

Rated by 39 users

Very positivePositiveNeutralNegativeVery negative

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Write a review

Casino Guru

We want players to understand gambling.

lincoln11991

Visitor

Canada

• 2 weeks ago

I didn't immediately understand what I did wrong when using the bonus, but everything was explained to me politely and easily, I understood everything, thank you very much, good service. If I had immediately asked for help in the chat, there would have been no problems at all, great

friendly support

Richard Casino

Dear Lincoln11991,

We sincerely appreciate you taking the time to share your feedback with us!

Your insights are invaluable and play a crucial role in helping us enhance our services and better meet your needs.

Kind Regards,
Richard Casino Team

RUDDYARD

Junior Apprentice

Canada

• 1 month ago

Just when I though there was not a new site with any wow factor in Service, Richard Casino came along. I decided to try the platform a few months back and keep playing there due to the it being such a simple well laid out site and with such good games and really polite staff. I like Richard because it has great consistent bonuses and customer centric focus in making sure their customers enjoy their visit and time of casual online gambling and entertainment. The simplicity of the site and functional user friendly layout is a win for me and I am sure for the other numerous visitors. My verification blew my mind with the ease due top providing the right specific items as per the rules and with no hassle or delay. My wins and funds from my withdrawal was there in my account in less than 24 hours. Impressed is all I have to say and for those who want a trustworthy online professional site to their entertainment and casual gambling, Richard Casino is a site and destination online I will highly highly recommend.

Fast withdrawal
quick verification
Very Polite and Friendly service
Service is knowledgeable and fast
Great Platform overall
Very simple layout and great Game
Good Bonuses
Good well balanced RTP on Games

There is Nothing and I mean Nothing Negative about this Richard's Casino

Richard Casino

Dear Ruddyard,

Thank you for your time writing the feedback. It means a lot to us.
We are truly delighted to learn that you appreciate the diverse selection of games available to you and found our interface comfortable to use.

Moreover, we are truly delighted to learn that our dedicated support team was able to effectively address your needs. Your positive experience is of utmost importance to us, and we are grateful for the opportunity to serve you.

In addition, we are glad that your verification process was smooth and withdrawl was processed successfully and quickly. It brings us great joy to see our valued customers experience smooth transactions. We sincerely hope to witness your success once more in the future.

We look forward to seeing you again for more good times!

Best Regards,
Richard Casino Team

b5v84xby4r

Visitor

Australia

• 4 months ago

I made a deposit almost 2 weeks ago and it has not reached my account. I was told by their customer service team that this can sometimes happen and to wait 3-5 days for the funds to be returned to my account.

After 5 days, the funds still have not reached either account and I’ve been told to be patient and wait. They advised that they reached out to my bank and confirmed with my bank that they have not.

They refuse to answer my questions around how long this will take to resolve and how precedent cases have been resolved in the past.

Recently I was told to stop asking for updates which I think is completely rude especially when they’ve been avoiding my questions and have told me bold faced lies.

Almost two weeks later and they are making me feel like this is my fault and still continue to ask me to be patient. I’m sure if they were missing $300 for almost 2 weeks, they definitely wouldn’t be patient.

It’s sad that it has come down to this but their customer service is shit, rude and condescending. They literally asked me not to speak to my bank and they would sort this out but haven’t done anything on their end. I’ve also asked for proof that they have actioned ANYTHING on their end and they continue to dodge this.

As a VIP, you’re treated like an idiot. Other options out there that are better than this casino.

Bad customer service
Poor experience
Payment processing
Rude
Liars

Richard Casino

Dear b5v84xby4r,

Thank you for your review.

Firstly, we would like to extend our sincerest apologies for the inconvenience you have experienced regarding the deposit issue. We understand how frustrating this situation must be for you, and we deeply regret for what this may have caused.

We also apologize for the delay in our response. Please rest assured that we have been working diligently to resolve this matter. Unfortunately, it is a complex issue that requires more time and attention to ensure it is handled correctly.

Moreover, we deeply regret that your experience with our customer service has been unsatisfactory and that you have found our team to be rude and unhelpful. Our intention was never to prevent you from contacting your bank, but to ensure that we could resolve the matter internally as efficiently as possible. We apologize if this was not communicated effectively.

Our team is committed to finding a resolution as soon as possible. We value your business and your patience during this time.

Thank you for bringing this to our attention and for giving us the opportunity to address your concerns.

Best regards,
Richard Casino team

leobraveheart1

Novice

Norway

• 7 months ago

Be away from this casino and do not try to go further more and be loyal to them. Because the more you play and start to win and get loyal to them the more they neglect you and try to find any reason or excuse to prevent you from withdrawal of your money. even I reach the level 137 out of 176 levels as loyal member and VIP member they seemed to decide to get rid of me by indirect way. They have refused to verify my recent bank card finding any excuse. They even do not review my new uploaded documents to verify the card . Documents are stuck there with pending status and under review for long time now and when I request withdrawal they reject it immediately while their majesty refuse to review my verification documents. their majesty even believe that they are above any kind of criticization and sitting in their tower and do not care neither about whatever I have complained nor about how many times i have complained. All I have asked them about is to review my verification documents. you can imagine. This sounds out as if they have used me up and robbed my money and now it is time to get rid of me. You can imagine this is the way they treat a VIP member with. Now after I have complained against them I expect that they will reject my documents even I have uploaded pdf file about Card confirmation received from Revolut company which issued my virtual card. This document confirms my name the card number, expiry date and address. so there is no excuse to reject the verification of the card.

high wagering x40 and bonus game or free spins with very low outcome
long verification process
no care about their VIP customers

Richard Casino

Dear leobraveheart1,

We appreciate your feedback about our casino.

Firstly, we want to note that we understand how complex and confusing the verification process can be, nevertheless, our support team has done its best to help you in this matter.

We want to bring your attention to that due to our regulations, there are some special rules and requirements for the documents, which can be accepted by us for successful verification. In particular, to verify the card, it should be a photo of both sides of it, where the first 6 and last 4 digits, expiry date, and your name are visible. In the case of a virtual card, it must be a screenshot with all the necessary details.

Moreover, we have rechecked the information regarding the verification process of your profile and want to inform you, that our team is diligently reviewing the documents you submitted, ensuring that they comply with all relevant regulations and meet our quality standards. We regret to inform you that the process is taking longer than anticipated.

Rest assured that our relevant team is giving your document the attention it deserves to ensure accuracy and compliance. We understand the inconvenience this delay may cause you and sincerely apologize for any frustration or inconvenience it may have caused.

Please know that we are committed to providing you with the best service possible, and we appreciate your patience and understanding during this time. If you have any questions or concerns, please do not hesitate to reach out to our support team.

Sincerely,
Richard Casino team

thedonpitt

Apprentice

Canada

• 8 months ago

the site runs very well, is top tier, and all the best providers and games
closely well-managed site..
fast payout
the one-time thing is probably true who knows...when the RTP¨ drop ist steep.
i provoke them ( on the surface i fit the profile) and i can't emphasize enough they will try to question YOU and reject your documents to verify your ID...lie here and there about documents being cropped or something along those lines but in the end...they are a legit business under licensed and they value that.
customer service is experienced, can be good but also very toxic as they try to induce tilt or mistake from you..
responsible gaming tool which is a very good 1 , deposit limits, lost limit ect

responsible gaming tool
run smooth
games and provider top tier
well managed

verification process can be something else
customer service can lie and purposely try to be toxic

Richard Casino

Dear thedonpitt,

Thank you for the feedback!

We're pleased to hear that you appreciate the quality of our site, including its performance, game selection, and efficient payout process. Ensuring a seamless and enjoyable experience for our players is one of our top priorities.

Regarding your concerns about fluctuations in RTP, please rest assured that we maintain fairness and transparency in all our games. We continuously monitor and adjust our systems to provide the best possible gaming experience for our players.

Moreover, we apologize for any inconvenience you may have experienced during the verification process. While we take stringent measures to verify player identities in compliance with regulatory requirements, we understand that this process can sometimes be frustrating. We assure you that our intention is always to ensure the security and integrity of our platform.

As for the feedback regarding our customer service, it is invaluable to us. We strive to provide courteous and helpful assistance to all our players. We will take your comments into consideration to further improve the quality of our support services.

We hope to continue serving you with excellence in the future.

Sincerely,
Richard Casino team

veronika8484

Visitor

Canada

• 9 months ago

Last year got a nice experience but this year its terrible. No more interesting. I think that when you win one time , after your always lose . Also, the bonus and cash bonus are interesting but you gonna lose all very fast. Service client and VIP manager are very good but not enough to replace all money you gonna lose.

Service client
Cash back bonus VIP Program
Alot of games
Christmas gift for VIP players

RTP not interesting

Richard Casino

Dear veronika8484,

We appreciate your feedback.

We're truly sorry to hear about your recent experience, and we understand how important it is for our customers to consistently enjoy their time with us.

We strive to provide an engaging and enjoyable experience for all our players, and it's disheartening to know that your recent visits didn't meet your expectations. Nevertheless, we want to remind you that all winnings are random and the mechanics of all slot machines are based on luck. We are sure that you will get your biggest win yet in our casino!

In addition, we are glad to hear that you found our support team and VIP managers as good professionals. Rest assured, we're continuously working to enhance every aspect of our service to provide you with the best possible experience.

Thank you once again for bringing your concerns to our attention.

Sincerely,
Richard Casino team

florenceruingamoana

Visitor

Australia

• 9 months ago

They are dishonest in their troubleshooting to always reflect that the customer is in the wrong, and 8 know that is a fine line as you are partaking in gambling

Just a greedy entity with no morals

I cleared over 60 levels of their loyalty program when asked where my bonuses are they say I "switched them off" which never happened as I've never even SEEN the button they speak of where you turn your loyalty program bonuses on and off? Why would anyone do that? There's no benefit to it ...

So basically, will pay but largely 8 find this particular casino to be 1/10

Dishonest
No support
Bonus "functionality" attached to its rewards program
3-5 days withdrawal despite what they say
Never felt they delivered
Misleading product

Richard Casino

Dear florenceruingamoana,

Thank you for the review!

We're deeply sorry to hear about your recent experience and the frustration it has caused you. It's certainly not the level of service we strive to provide, and we appreciate you bringing this matter to our attention.

We regret any misunderstanding or miscommunication that may have occurred during your interaction with our support team. Rest assured, we take your feedback seriously and will investigate this issue thoroughly to prevent similar occurrences in the future.

Regarding the issue with the bonus from our Loyalty program, we want to bring to your attention, that you received and successfully played the most bonuses from it. This information is free to check in your Profile -> Promo -> Bonus history tab.

Nevertheless, you indeed missed part of the bonuses due to the disabled "Use bonuses" option. This option refers to any bonuses in our casino, not only the bonuses from the Loyalty program, and is located in the Deposit tab. Thus, you might have turned it off from time to time while making deposits to our site, which also might have been done by mistake.

However, due to technical reasons, bonuses from the Loyalty program cannot be added automatically in case the "Use bonuses" option is disabled.

Your feedback is invaluable to us, as it helps us improve and better serve our customers. We genuinely apologize for falling short of your expectations and for any inconvenience caused.

Your understanding is much appreciated.

Sincerely,
Richard Casino team

Max_Debil

Visitor

Norway

• 10 months ago

At first glance, it may seem that Richard Casino is the same casino as most on the Internet, but this is far from the case. I have been playing at this casino for a month now and I can give a fairly accurate review of this site. I hope it will be useful to people who are looking for a casino to play.
This site has a very good and professional support service. I don't have to wait for an answer for 10 minutes to solve the problem. I get a reply very quickly and they are always helpful. Always happy to chat. Definitely professionals.
Also, this site has unique bonuses. I have seen free spins and cashback bonuses on many sites, but I have not seen the Wheel of Fortune bonus anywhere. This is an extremely cool experience if you are already tired of other bonuses. There is even a chance to win a secret physical gift from the wheel of fortune and I wonder what that might be.
I also like the technical stability of the site. I always get bonuses on my deposits, all my bets are settled quickly, the site is always up and never crashes or loads slowly. This is very important to me when choosing a casino to play.
I did not notice any serious shortcomings of this site. What could be improved is the list of countries from which it is allowed to play in this casino. After all, the list of countries in which it is forbidden to play in this casino is quite long. On the other hand, this casino is fair, but hopefully players from most countries will have the opportunity to try this high-level service and enjoy playing on this site.
I recommend you try it, you won't regret it.

Professional support service
Unique bonuses
Technically stable site

A large list of countries prohibited for the game

Richard Casino

Dear Max_Debil,

We appreciate your detailed review of Richard Casino! We're thrilled you find our customer support prompt and professional. The unique Wheel of Fortune bonus and technical stability of our site aim to enhance your gaming experience.

Regarding the list of countries, we appreciate your feedback. We are continually working to expand our services while ensuring compliance with regulatory requirements.

Thanks for recommending Richard Casino, and we look forward to providing more enjoyable experiences.

Best regards,
Richard Casino

Hailey

Visitor

Norway

• 10 months ago

If you have been looking for a gambling site for a long time, if you are tired of coming across dishonest and deceptive sites and you want to find an honest and reliable site to play, then I understand you. I was in the same situation and I am very glad that I came across Richard Casino. I highlighted four main advantages of this casino that are important to me among other sites. The first is bonuses. There are a lot of bonuses in this casino and they are all very generous. For example, every Tuesday I get 100 free spins for every deposit I make. The second advantage is the number of games. I'm never bored because I've already tried so many games to play and I really like them. The third advantage is fair chances to win. In the last week I have already won the jackpots 3 times and received my winnings fairly. The fourth advantage is very simple verification. I was able to withdraw my funds just by uploading the ID, it's cool and doesn't take much time.
The only drawback I noticed is not instant withdrawals. On average, I wait 10 hours until I receive my funds. It's not much, but if you're willing to sacrifice it to get an honest and generous casino, then it's fine for you. This is a good site for daily play.

Generous bonus system
A large number of providers and games
Fair chances of winning
Easy verification

Not instant withdrawals

Richard Casino

Dear Hailey,

Thanks for sharing your great experience with Richard Casino! We're thrilled to know you appreciate our generous bonuses, diverse game selection, and fair winning chances, including your recent jackpot wins.

We're glad the verification process was straightforward for you. Regarding withdrawal times, we're working on efficiency while ensuring reliability.

Thanks for choosing Richard Casino for your daily play. If you have more suggestions or questions, feel free to reach out to our support team.

Best regards,
Richard Casino

StaceyGray

Visitor

Norway

• 11 months ago

I had been playing at my old casino for a few years and was fed up with the disloyal attitude of the customer service towards regular players, so I decided to find a new casino to play at. Fortunately, I came across Richard Casino. I really liked this site. It is very simple, the navigation was clear to me at first glance. It is also interesting that I got my first jackpot of 5000 euros (although I played in NOK, but that is not the main thing) and withdrew my funds without problems after verification. Very cool, I am satisfied with the number of games and the number of bonuses. Also, I like the VIP managers in this casino who give me activity bonuses even when I'm temporarily out of money. This site is worth your attention!

friendly support service
many bonuses
fair games
easy navigation

not tested by time

Richard Casino

Dear StaceyGray,

Appreciate your positive feedback on Richard Casino! We're thrilled you found the site user-friendly, and congrats on the 5000 euro jackpot! We aim for a smooth withdrawal process and are pleased it met your expectations.

We're glad you enjoy the variety of games and bonuses. Our VIP managers are here to ensure you have a great experience.

Thanks for choosing Richard Casino, and we look forward to providing continued excellence in your gaming journey. Feel free to reach out if you have any questions.

Best regards,
Richard Casino

Mia_Mia

Visitor

Norway

• 11 months ago

It's a good casino and definitely worth your attention, but I have mixed feelings right now. Now I will explain why.
I played at this casino every day during December and I was completely satisfied with everything. I received a lot of bonuses, won jackpots several times and quickly withdrew my funds in an hour. However, in January, my favorite bonus - the Wheel of Fortune - disappeared from the site. I don't understand why this happened. This was very convenient, because I received a bonus on almost every deposit thanks to the wheel of fortune scroll. Now since January I have not been able to get spins on the wheel of fortune and it makes me sad. Hopefully they will bring this bonus back to their site soon.
However, this casino also has a cool loyalty program, so I get a lot of bonuses for replacing Wheel of Fortune, but it's not what I'm used to.

many bonuses
fast withdrawals
friendly support service

bonuses disappear
experiments with removing bonuses may fail

Richard Casino

Dear Mia_Mia,

Thank you for your feedback and dedication to our casino. We're glad you enjoyed bonuses, won jackpots, and experienced swift withdrawals.

We apologize for the temporary absence of the Wheel of Fortune bonus and appreciate your patience as we work to enhance our features. We value your loyalty and strive to make your experience rewarding.

Your understanding means a lot. If you have more concerns or suggestions, feel free to reach out. Thanks for your loyalty, and we look forward to providing more positive experiences.

Best regards,
Richard Casino

NataliFobek1998

Visitor

New Zealand

• 1 year ago

I love this slot site. I like the way it keeps u entertained and it doesn't get boring cause it has many different games and the winnings are goood! I can highlight the friendly support team, good winnings, fast payouts, and cool design, so it's hard to get bored here.

cool design
fast payouts
good winnings
support team is very friendly

Richard Casino

Dear NataliFobek1998,
Thank you for sharing your opinion.
Hope you continue to enjoy playing our casino.
Have a wonderful time spinning
Best regards,
Richard Casino

Nicole77651

Visitor

New Zealand

• 1 year ago

Wery good play and I love this casino. The graphics are out of this world, so much fun to play , chat and the payouts are good. It is very relaxing.

graphics
good payouts

Richard Casino

Dear Nicole77651,

We humbly thank you for your kind words about our casino. If you only knew how great it is to see your positive impression. Have fun, and may luck smile upon you!

Best regards,
Richard Casino

chriswinerchris

Novice

Austria

• 1 year ago

Deposited for about 4 days now and the money is yet to reflect. Funniest part is they keep telling me to wait that they are working on it- so not good chat. Please is this how casinos work.

Nothing

Everything

Richard Casino

Greetings, chriswinerchris!
We cannot even describe how sorry we are to receive such feedback. We put every effort to create something that will be equally loved by each player.

However, sometimes there are difficulties that we cannot influence. Nevertheless, we do our best to solve each problem on an individual basis.
Please contact our friendly support team and I am sure they will do their best to help you.

Best regards,
Richard Casino

HarrelRoseOlhrein

Visitor

Norway

• 1 year ago

It's a pretty good casino. This is where you can have a good time looking at the high-quality drawn slots. An inherent advantage of this site is also a very high-quality and friendly support service. Many people have already mentioned this, but no words are spared for such a team, so I'll also share my opinion. They are just great. Especially the agent Vincent with his Star Wars greeting. It impressed me because I have been a fan of this saga since childhood.

a lot of fun
high-quality drawn slots
friendly support service

Richard Casino

Dear HarrelRoseOlhrein,

We humbly thank you for your kind words about our casino. If you only knew how great it is to see your positive impression. Have fun, and may luck smile upon you!

Best regards,
Richard Casino

burtscher.wolfgang

Advanced Novice

Austria

• 1 year ago

When it comes to payouts, I have never experienced a faster casino. Verified in about 30 minutes, payout of Euo 4000.00 within 5 minutes. Game selection is also good. The only thing is the withdrawal limit, which could be higher.

speed
Schnelligkeit
Excellent customer service
Hervorragender Kundenservice

Richard Casino

Warm greetings, burtscher.wolfgang!

Thank you for sharing your opinion and your kind words.

Best regards,
Richard Casino

Olaf_Clitz777

Visitor

New Zealand

• 1 year ago

A cool place to spend time. I chose this casino because I saw that I could get 20 free spins. So I registered, got them and even won. I withdrew 100 bucks. It's the easiest money I've ever made in my life. Moreover, the speed of withdrawal was a pleasant surprise. Another advantage is that the development team is working on this site, and I haven't noticed a single technical error during my use.

cool sign up bonus
fast cashout
everything is fine on the technical side

I didn't notice

Richard Casino

Dear, Olaf_Clitz777!

We humbly thank you for your kind words. Have fun and happy spinning!

Best regards,
Richard Casino

Mco00

Junior Adept

United States

• 1 year ago

I don't think it's a good casino to play slots.
I made two deposits with their respective deposit bonuses and what I watched was my money disappearing quickly without emotion without the RTP that I find in other casinos.
I don't recommend this casino to slot lovers, they may be quite discouraged by the slots' RTP

Good design
Bom design
Instant deposits
Depósitos instantâneos
Nothing more to say
Nada mais a dizer

RTP of slots much lower compared to other casinos
Rtp das slots bem inferior em comparação a outros casinos

Richard Casino

Dear Mco00,
We sincerely apologize for the frustration and disappointment you experienced while playing our slots.
We understand how disheartening it can be to lose. Please rest assured that our team continuously works to provide a fair experience and an authentic casino atmosphere.

It's important to remember that gambling always carries an element of risk. We encourage responsible playing and remind players that a random number generator determines outcomes to maintain a fair and unbiased environment for everyone.
We hope your future playing will bring you nothing but joy! Good luck!
Best regards,
Richard Casino

Mrerg89

Visitor

Germany

• 1 year ago

I'm on my 7th deposit here now - I've never won anything here. Which in itself might not be too bad with "only" 7 deposits, but on this side my balance goes up without even a twitch. Bonus features are an unattainable dream. I don't know what's wrong here, but something is terribly wrong here... my record was 5 minutes to empty the balance. I have never felt so embarrassed in a casino. Live Support + VIP Managers seem to be bots or at least respond bot-assisted.

Update: 12 deposits now - the balance has NEVER moved up much. Fraud..

design
Design
Lots of games and game providers
Viele Spiele und Spielanbieter

In my opinion it's a scam
Meiner Meinung nach Scam

Richard Casino

Dear Mrerg89,
We want to assure you that our games are designed with fairness in mind, and we do not program them to make players win or lose according to any particular outcome. Our goal is to create a balanced and enjoyable gaming experience for everyone.

We understand that streaks of losses can be incredibly frustrating and disheartening.
Every player encounters rough patches from time to time. It's important to keep in mind that these moments do not define your overall gaming experience. They are just part of the journey and can make your eventual victories all the more satisfying.
Take a break if you need one, come back when you're ready, and know that brighter moments are ahead.

As for our support team, I want to assure you that we have a team consisting exclusively of real people. You can be sure of this just by contacting us ;)

Warm regards,
Richard Casino

Sandor

Junior Apprentice

Germany

• 1 year ago

So I can't understand all these great reviews. You want to deposit IMMEDIATELY but the money isn't credited IMMEDIATELY. Then why do I offer something like this? The support is nice, but nothing more. You don't really get any help from them.

So unfortunately this casino is not my case. RTP is a disaster, the games hang and you have to wait forever for your deposit

Nice page layout
Schönes Seitenlayout
Nice support
Netter Support

Deposits are not available immediately
Einzahlungen sind nicht sofort verfügbar
RTP are bad
RTP sind schlecht
Games hang
Spiele hängen

Richard Casino

Dear Sandor,
We're so frustrated to see you are of such an opinion. However, the slots just give random combinations. Thus, the winnings can be different. Remember Winston Churchill's words: 'Success consists of going from failure to failure without loss of enthusiasm'.
We wish you lots of luck to play and win!

Also, please note we're open to suggestions.
If there is anything we can do for you, just let us know via LiveChat or email support@richardcasino.com
Best regards,
RichardCasino

BrianHay777

Visitor

New Zealand

• 1 year ago

I have been playing in this casino for 2 months now. And I am very pleased with the gaming experience that this casino gives me. A large selection of providers and colorful games is very pleasing. I was also pleasantly surprised by the monthly withdrawal limits and a wide variety of currencies, including this casino supports deposits via cryptocurrency. I haven't found any negative aspects yet, but I'll let you know if there are any.

A large selection of providers and colorful games
monthly withdrawal limits
wide variety of currencies, including deposits via cryptocurrency

I haven't found any negative aspects yet

Richard Casino

Dear BrianHay777,

Thank you very much for your valuable feedback.

We're glad you found our selection of games and providers appealing. Our primary focus is to offer you the ultimate gaming experience.

If you have any questions or need assistance, feel free to contact our friendly customer support team.

Best regards,
RichardCasino

leandrog532

Junior Adept

Brazil

• 1 year ago

No problem on this site, I made the deposit, played, profited and cashed out without any problems or bureaucracy!

best providers
melhores provedores
quick draw
saque rápido

I haven't found so far
não encontrei até o momento
if it appears I'll put it here
caso apareça eu coloco aqui

Richard Casino

Dear leandrog532,

Your feedback is important to us, and we thank you for it.

We're delighted that you had luck at our casino. We hope the good luck keeps coming your way. It is our honor to have you as one of our customers, and it is a pleasure to have your support.

Our support service is ready to assist you. If you have any questions, don't hesitate to get in touch.

Warm regards,
RichardCasino

Astropower23

Novice

Germany

• 1 year ago

I have been playing here for a long time, and I continue to play here. There are slots and live games where you can feel the atmosphere of a real casino. The main thing is not to break the rules of the game, and then you can quickly withdraw absolutely any amount to your account.

Jay_Claremont777

Visitor

New Zealand

• 1 year ago

I absolutely love this casino. A lot of variety including good bonuses, colorful games and big jackpots! I would also like to mention a very friendly support team that resolves any issues quickly and efficiently.

good winnings
a huge selection of games
friendly support team
easy to make cashout

Richard Casino

Dear Jay_Claremont777,

Your feedback is important to us, and we thank you for it.

It's lovely to know that you liked the choice of games and bonuses at our casino. Ensuring you have the best gaming experience is what matters most to us.

Kind regards,
RichardCasino

quartasalvatore748

Apprentice

Germany

• 1 year ago

Yesterday, August 14th, 2023, I became aware of Richards Casino at casino guru
I thought I would sign up.

92 € deposited via cash code,
documents uploaded
About 1 hour later the profile was verified

and it banged.

I was able to apply for €950 this morning, August 15th, 2023 at 2:00 a.m.

10:24 Money was transferred and is immediately on my myfinity account.

MEGA Fast👍👍⭐⭐⭐⭐⭐

Very nice and fast support
Sehr Nettes und schnelles support

Nothing yet
Noch nichts

Richard Casino

Dear quartasalvatore748,

We're glad you took the time to share your feedback with us.

We're happy that luck was on your side at our casino. May it stay with you in all your endeavors. Providing you with the best possible gaming experience is our top priority. We hope to see you at our casino again and again.

Best regards,
RichardCasino

elenasier

Visitor

South Africa

• 1 year ago

As for me, Richard Casino sets the bar high for online gambling platforms. With its extensive game selection, enticing bonuses, robust security measures, and top-tier customer support, it provides an unparalleled gaming experience. Whether you're a seasoned player or new to online casinos, Richard Casino is an excellent choice for those seeking excitement, reliability, and rewards. I absolutely recommend this casino!

Richard Casino

Dear elenasier,

We are delighted to hear that you had a positive experience while engaging with our online casino. At Richard Casino, we strive to provide our players with the best possible gaming experience, and your feedback validates our efforts. It is through valuable feedback like yours that we can continue to enhance and improve our services.

We look forward to serving you and providing you with exceptional gaming experiences in the future.

Wishing you continued fun and success in all your endeavours.

Warm regards,
Richard Casino

fraindmeiher55

Visitor

New Zealand

• 1 year ago

It's my favourite one, there are so many games and bonuses, even without a deposit, also the withdrawal process was fast and simple. Customer support helped me to activate my sign-in bonus. Even though I made a deposit, and bonus wasn't credited to my account, support helped me with this problem and credited bonus for me. Everything was okay, so have nothing bad to tell about this casino.

Richard Casino

Dear fraindmeiher55,

Thank you for your feedback!

Customer satisfaction is our top priority, and your feedback is a guiding light in our quest to provide exceptional experiences.
We are grateful for your trust in our casino. Should you have any further comments, questions, or suggestions, please do not hesitate to reach out to us. We are here to listen and ensure that your voice is heard.

Best regards,
RichardCasino

daniellalaw

Visitor

New Zealand

• 1 year ago

My acquaintance with Richard casino happened not a long time ago, and I have something to say. The first thing that catches your eye is a cool design in green tones and pixel graphics. Payment methods are offered in a wide variety. Also, there are great game selections, bonuses, and customer service. This casino truly is a tier above the rest.

Richard Casino

Dear daniellalaw,

Thank you for taking the time to write a positive review about our casino!

It is really important that you like the wide variety of payment providers we offer and our website as well.

Thank you for your kind words about the bonuses and customer support team. We value every player, and we are working to provide you with the best experience in our casino and improve our services.

Let luck and fortune always be on your side!

Warmest regards,
RichardCasino

Suluboya

Apprentice

Germany

• 1 year ago

A very nice casino with a large selection of slots. The site loads quickly and flawlessly. Verification is easy and payouts are very quick.
Deposited 40 euros and paid out 400 euros (unfortunately you can only withdraw 10X) very quickly.
Absolutely to recommend.
Mehmet

Fast payout
Schnelle Auszahlung
Very high RTP!
Sehr höhe RTP!
many game providers
viele Spielanbieter
Great support
Super support

Richard Casino

Dear Suluboya,

Thank you so much for taking the time to write us such a positive review!

We are glad you had an enjoyable experience at our casino. It is great to hear that you like our website and our promotions.

It is incredibly pleasing to hear that you have rated our casino so highly. Please accept our gratitude in this respect, and we look forward to seeing you again and again at our casino.

Providing the best experience for you is our top priority. Wishing you luck and fortune always!

Warmest regards,
RichardCasino

mikeymike112

Visitor

Canada

• 1 year ago

In my opinion, this is one of the few casinos where you can really play without problems. The site is great, there are no errors, long downloads or anything like that. Everything works quickly and beautifully. Payouts are also fast. Well, there are quite a lot of bonuses. Now I play only here.

Richard Casino

Dear mikeymike112,

We would like to thank you for such a positive review, and our team is incredibly glad to see you enjoying our casino. It is also such a pleasure for us to hear that our bonuses and withdrawal process appeal to you. We value our players and strive to satisfy all desires.

Our team send you their love and wish you the best of luck ;)
We are looking forward to seeing you again!

Sincerely,
RichardCasino

Safety Index of Richard Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Richard Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.8/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a positive impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Complaints about Richard Casino and related casinos (59)

59All1Opened0Not solved13Solved45Rejected

Complaints directly about Richard Casino

Unjustified complaint

Disputed amount: €3,000

Player's winnings are being confiscated.

The player from Germany had won around 5000€ after using a free spins bonus but faced issues with withdrawal as the casino claimed that the maximum win of 100€ applied in his situation. The player disputed this decision. The Complaints Team reviewed the case and communicated with the casino, which explained the application of its bonus terms and the mixing of funds due to the player's subsequent deposit and bonus usage. After considering all information, the Complaints Team concluded that the casino's actions were justified under its bonus terms, leading to the rejection of the player's complaint.

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Submitted: 30 Oct 2024

Case opened Current status

Unjustified complaint

Disputed amount: €2,000

Player’s account has been closed.

The player from Germany reported that their account had been suddenly closed due to alleged gambling addiction, preventing access to their deposited funds, which they believed had been unfairly confiscated. They requested a refund of their deposits minus any winnings. The Complaints Team communicated that after extensive discussions, it had been decided that they did not handle complaints regarding licensing regulations and policies. Consequently, the case was closed as rejected, with the player informed that they should seek licensed casinos for future play.

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Submitted: 03 Sep 2024

Waiting for Casino Guru to reply

0d 19h 8m 50s

Disputed amount: €101

Player’s deposit has been delayed.

The player from Germany deposited 101 Euros into the casino five days ago, but the amount has not been credited to his account. Despite receiving assurances from live chat that the funds would be returned to his bank account, he has yet to see any resolution.

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Submitted: 03 Sep 2024

Player stopped responding

Disputed amount: Can$2,000

Withdrawal of player's winnings has been delayed.

The player from Ontario had submitted a withdrawal request less than two weeks before contacting us. Winnings had not been obtained up to that day. The player reported issues with document verification, stating that the casino required specific documents that had already been provided. Despite the complaints team's efforts to gather more information and extend the response time, the player did not respond to further inquiries. As a result, the complaint was rejected due to lack of communication.

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Submitted: 28 Jul 2024

Player stopped responding

Disputed amount: A$12,000

Player’s withdrawal has been delayed.

The player from Australia faced difficulties withdrawing $12,000 in winnings due to multiple rejections of submitted verification documents. Despite providing clear photos of bank cards, ID, and bills as requested, the casino continued to reject the withdrawal. We attempted to gather more information from the player to understand the situation better. However, due to the player's lack of response to our inquiries, the complaint was rejected.

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Submitted: 21 Jun 2024

Player stopped responding

Disputed amount: A$100,000

Player's account has been closed and funds have been partly withheld.

The player from Australia had voiced complaints about a casino that had closed his account, returned only a portion of the money owed, and demonstrated inconsistent communication. His account, though initially verified, was unverified before a planned withdrawal. We had attempted to understand the situation by asking the player a few questions, but we did not receive a response. As a result, we were unable to investigate the complaint further and had to reject it.

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Submitted: 22 Apr 2024

Resolved Our verdict

Case closed

Disputed amount: A$90

Player's bonus wins denied by casino.

The player from Australia had won prizes on "Wheel of Fortune" bonus spins at Richard Casino. However, the casino denied the wins and refused to acknowledge the relevant screenshots provided by the player. She had sought assistance in understanding the casino's response. The player provided further details and screenshots to support her claim, which prompted the Complaints Team to invite the casino representative into the conversation. The casino thoroughly reviewed the user's issue again and eventually offered compensation to the player. The player accepted the offer, leading to the successful resolution of the complaint.

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Submitted: 15 Mar 2024

Resolved Our verdict

Case closed

Disputed amount: A$200

Player's account verification rejected and winnings denied.

An Australian player had struggled with account verification at a casino. Despite multiple attempts at submitting proper documentation, the player’s ID was rejected for being 'cropped.' Further, it had been claimed that another account had been used on the player's device, which led to a denial of the $200 winnings. The casino resolved the issue and paid the player's winnings. The complaint had since been marked as 'resolved'.

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Submitted: 11 Mar 2024

Unjustified complaint

Disputed amount: Can$2,000

Player's withdrawal request has been denied.

The player from Canada had faced an issue where his withdrawal request had been denied despite it visibly being processed. The casino had claimed that the player's winnings had been returned to the account and wagered without his knowledge. The player had insisted this was not true as there was no transaction history to prove it. The player had also claimed not to have received any email notification about the cancellation of his withdrawal request. However, we had concluded that it was the player's responsibility to check their balance before playing. Since the casino had returned the money to the player's account and it was used to play, the casino was not obligated to offer a refund. The complaint was therefore rejected.

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Submitted: 30 Nov 2023