The player from Brazil complains about an uncertain issue. Player’s complaint has been resolved successfully.
This site is a group of swindlers, fraud, they require you to pay or make a deposit to activate the withdrawal account, the account I used to deposit for them, in this case to receive they work well, to pay the customer no, already I've been told that my cpf is wrong, they've already told me that the account is not mine, they've asked me for my personal bank statement to prove that my account has moved, I've already visited SERASA and there it is said that they've researched with my cpf, this actually is a group of swindlers and they want to use personal data for loans and create cards, not in order to withdraw what you earn and what you deposited for them, they have already sent me more than 200 solutions and nothing solves it, and every time you enter with a complaint it's a different story, if I were to ask here all the questions they pose here it wouldn't fit, it's a lot of rubbish and meaningless, they've already had several accounts opened on various payment platforms, I think it's theirs too, why not It works in none of them, it's no use, whoever has a balance with this site is lost, they'll spend all their time hanging around and you won't receive it, you have to report it as I will, at the police station, register BO
Esse site é um grupo de estelionatário, fraude, eles exigem que você pague ou faça um depósito para ativar a conta de saque, conta essa que usei pra depositar para eles, no caso para receber elels funcionam bem, para pagar o cliente não, já me disseram que meu cpf está errado, já me disseram que a conta não é minha, já me pediram meu extrato bancário pessoal pra provar que movimento minha conta, já visitei o SERASA e lá consta que ele3s levantaram pesquisa com meu cpf, isso na verdade é um grupo de estelionatário e querem usar dados pessoais para empréstimos e criar cartões, não em jeito de sacar o que você ganha e o que você depositou para eles, já me enviaram mais de 200 soluções e nada resolve, e cada vez que você entra com uma reclamação é uma história diferente, se eu fosse colocar aqui todas questões que eles impõe aqui não caberia, é muita enrolação e sem sentido nenhum, já mandaram abrir várias contas em várias plataformas de pagamento, creio eu que seja deles também porque não da certo em nenhuma delas, não adianta, quem tem saldo com esse site está perdido, vão passar o tempo todo enrolando e vocês não vão receber, tem que denunciar assim como eu vou fazer, na delegacia, registrar B.O
Dear Clebson,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information than a picture. Could you please elaborate?
Do I understand correctly that you are experiencing difficulties verifying your account?
I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.
Best regards,
Petronela
Dear Clebson,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information than a picture. Could you please elaborate?
Do I understand correctly that you are experiencing difficulties verifying your account?
I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.
Best regards,
Petronela
My problem with this site is the same as many here, which is getting the money back, bigger headache, lots of false information, immense difficulty, after almost 5 days complaining and trying more than 200 alternatives, I get it for threatening to denounce the site and register BO, they decided to pay, but I will never use that site again.
O meu problema com esse site é o mesmo que de muitos aqui, que é receber o dinheiro de volta, maior dor de cabeça, várias informações falsas, dificuldade imensa, depois de quase 5 dias reclamando e tentando mais de 200 alternativas que deram, eu conseguir por ameaçar denunciar o site e registrar B.O, eles resolveram pagar, mais nunca mais uso esse site.
Thank you very much, Clebson, for the update. Do I understand correctly that your problem has been resolved? Do I have your permission to close this complaint or there’s anything else we could help you with? Thank you in advance for your reply.
Thank you very much, Clebson, for the update. Do I understand correctly that your problem has been resolved? Do I have your permission to close this complaint or there’s anything else we could help you with? Thank you in advance for your reply.
Uncertain is the uncertainty and the work that gives to receive such a small amount, I wonder if I had really invested a greater amount, but that's okay, I've already received what was right and never again on this site.
Incerta é a incerteza e o trabalho que dá pra receber um valor tão pequeno,fico imaginando se realmente tivesse investido um valor maior,mais tudo bem,já recebi o que era de direito e nunca mais esse site .
As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thank you very much, Clebson, for your confirmation, and please don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.
Best regards,
Petronela
Casino.Guru
As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thank you very much, Clebson, for your confirmation, and please don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.
Best regards,
Petronela
Casino.Guru
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