HomeComplaintsNational Casino - Player is enquiring help.

National Casino - Player is enquiring help.

Amount: €200

National Casino
Safety Index:Above average
Submitted: 28 Dec 2021 | Case closed : 19 Jan 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player from Greece is experiencing some issues. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
2 years ago
Translation

Far from scammers, you will lose your money

👎👎👎👎👎❌❌❌❌🚫🚫

Automatic translation:
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2 years ago

Dear Sakis,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on this message. I’m afraid, I will need more information regarding your problem. Please could you elaborate and describe what happened in more detail?

I will be waiting for your reply patiently.

Best regards,

Kristina

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2 years ago

Dear Sakis,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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2 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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