The player from Germany is dissatisfied with the casino’s RTP (Return to Player). We rejected the complaint because the player didn't respond to our messages and questions.
N1 Casino - Player complains that he didn’t win anything.
Amount: €2,000
N1 Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Translation
So since I registered at N1 Casino, I have absolutely no wins and not even free spins. all my deposits are simply downplayed without receiving any winnings or free spins. The N1Casino is only intended for depositing nothing more. I advise every online casino player to stay away from this site for your own protection .. absolute bold rip-offs casino honest. have already deposited almost 2000 € in the last 2 months and made absolutely no winnings, fun factor absolutely 0 .. just ridiculous, brazen and pure rip-off I just say. as soon as you have deposited everything is downplayed without making a profit and fun to play has. PLEASE DO NOT REGISTER AND DEPOSIT AT N1 CASINO ... any other casino is a thousand times better than N1 CASINO ..
Automatic translation:
Public
Public
2 years ago
Dear Selcuk,
Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.
If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.
Best regards,
Petronela
