HomeComplaintsMr Bet Casino - Player is not able to play.

Mr Bet Casino - Player is not able to play.

Amount: ??

Mr Bet Casino
Safety Index:High
Submitted: 27 Dec 2021 | Case closed : 18 Jan 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player from Chile is not able to play. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
2 years ago
Translation

Gmail does not accept me and neither does hotmail and I want to play

Automatic translation:
Public
Public
2 years ago

Dear Eugenia,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. I apologize, but I am not sure I understand your problem correctly. Would you be so kind and describe your issue in more detail? Are you trying to create an account at this casino?

Looking forward to hearing from you.

Best regards,

Kristina

Public
Public
2 years ago

Dear Eugenia,

We are extending the timer by 10 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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Public
2 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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