Hi, I've been waiting for 20 days for the casino to respond to my problem, I made a deposit of 75EUR, I ended up losing my entire balance, I deposited another 500EUR, I also ended up losing my entire balance and finally I deposited another 100EUR and decided to withdraw 117EUR, however I I owed 1124EUR in wagering requirements "1x the amount deposited", but I asked before my last deposit if the previous requirements would be added, as soon as my balance was at 0.00EUR, and was told that it would not be added, it turns out that it really wasn't It should have been added up, but even so, I'm not sure if something is being done about my case or if all the accounts are also, erroneously, adding up the wagering requirements.
Hi, I've been waiting for 20 days for the casino to respond to my problem, I made a deposit of 75EUR, I ended up losing my entire balance, I deposited another 500EUR, I also ended up losing my entire balance and finally I deposited another 100EUR and decided to withdraw 117EUR, however I I owed 1124EUR in wagering requirements "1x the amount deposited", but I asked before my last deposit if the previous requirements would be added, as soon as my balance was at 0.00EUR, and was told that it would not be added, it turns out that it really wasn't It should have been added up, but even so, I'm not sure if something is being done about my case or if all the accounts are also, erroneously, adding up the wagering requirements.