Mr Bet Casino - Player believes that their withdrawal has been delayed.

Well, send me the bet number by email or here

Your chat doesn't solve anything either.

They are the same programmed responses.

It's not online

How is it going to speed up like that.

Do what needs to be done to release the value

What do you need to prove that this account is mine?

When I deposited on the mr.bet app, it was with my account.

My request withdraw the account is mine.

I don't understand why this delay.

Honestly, I think this is absurd.

If you don't want to send my money, you can keep it for yourselves.

The account ta la the data is correct.

Now find out.

I'm going to get the deposits I made on your account.

I will play on the nets

You guys want to talk.

I don't have time to play outside.

Solve it; that's your problem

And another thing, my money can come back to me, but I will never play on your app again.

🇧🇷

Dear alvaro22582121,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

I just can't understand why to deposit to play and so fast, and the withdrawal I have to wait, but that's ok I'll wait A LITTLE, IF I DON'T RECEIVE IT I WILL FILE A LEGAL ACTION.

I've already made several deposits to play there and when I win I don't have to receive my money quickly, as it was when I made the deposit. Well, I hope I fulfill what the game promises, because I'm going to contact a lawyer to find out what measures I can take if you don't pay me

I want a quick response as well as fast when I deposit my game

I wanted to know why this msg appeared and the money did not fall into my account

I have several withdrawals and nothing has landed in my account, if possible I would like you to answer me because I want to know how we can solve it, if I will have to go to court or we will solve it peacefully

I would like to know when the money will fall

Dear alvaro22582121,

Have you received your withdrawal from the casino yet?

I still haven't received my withdrawal

I've already waited 15 days will I have to wait longer for you to examine my siy

?????

This Casino is the Biggest Scam I've Ever Seen

How much longer do I have to wait to receive

MT disappointed with this game

Thank you for your reply, alvaro22582121. Please note that this is not a live chat and it is not necessary to post new messages every day unless you want to inform us about further developments in the case. We always get back to each complaint as soon as possible.

Have you made any successful withdrawals before? Could you please confirm that you have passed the KYC verification?

Have you accumulated your winnings with or without an active bonus?

I just want to know about my winnings and I will not send messages anymore, because this Casino is a diaper

I’m very sorry but you haven’t answered any of my previous questions. Please check my last reply and try to assist. All requested information is essential if we wish to proceed with the case. Thank you in advance.

No. I never made successful withdrawals

Yes I passed the verification

I just think it's very easy to solve, and only you make my deposit and that's it

Thank you very much for your reply, alvaro22582121. Did you play with any bonuses?

Have you tried contacting the casino regarding this issue? please forward all the relevant communication between you and the casino to kristina.s@casino.guru. Alternatively, you can post it here. Thank you in advance.

Dear alvaro22582121,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.