HomeComplaintsMegapari Casino - Player has experienced a technical glitch.

Megapari Casino - Player has experienced a technical glitch.

Amount: €10

Megapari Casino
Safety Index:High
Submitted: 25 Jan 2021 | Case closed : 09 Feb 2021
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player from Germany has experienced a technical glitch while playing. We rejected the complaint because the player didn't respond to our messages and questions.

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3 years ago
Translation

Scammers. More money was withdrawn from the game than I had ever wagered. From 1.10 € with only 0.80 cents on it, although I only bet 10 cents. I noticed that a couple of times. Scammers. Immediately delete my account ... !!!!!!

Automatic translation:
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3 years ago

Dear Yvette,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please forward any supporting evidence, such as screenshots videos, ideally your game history along with any relevant communication to petronela.k@casino.guru? Could you please advise which exact game you’ve been playing and specify how many lines were active?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

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3 years ago

Dear Yvette,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

 

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3 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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