The player from the Netherlands demands his deposits to be refunded, as he believes he was self-excluded in the sister casino. This casino and Energy Casino are two separate companies connected only by the same platform they are operating on. Unfortunately, this connection is not enough to consider them to be 'sister' casinos, therefore we rejected the complaint.
The player from the Netherlands demands his deposits to be refunded, as he believes he was self-excluded in the sister casino. This casino and Energy Casino are two separate companies connected only by the same platform they are operating on. Unfortunately, this connection is not enough to consider them to be 'sister' casinos, therefore we rejected the complaint.
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