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All42,346Opened774Unresolved5,643Resolved13,391Rejected22,538
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Our verdict Unjustified complaint

Qbet Casino - Player struggles with gambling addiction and casino's lack of response.

Closed Submitted: 07 Feb 2024
Disputed amount: €2,500
Safety Index 6.6 Above average
Our verdict No reaction policy

Golden Genie Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 07 Feb 2024
Black points: 72
Disputed amount: €220
Safety Index 0.6 Very low
Our verdict Player stopped responding

31bet Casino - Player’s withdrawal delayed due to account verification.

Closed Submitted: 07 Feb 2024
Disputed amount: €7,060
Safety Index 7.1 Above average
Our verdict Player stopped responding

V.Vegas Casino - Player’s has a card related verification issue.

Closed Submitted: 06 Feb 2024
Disputed amount: €100
Safety Index 9.8 Very high
Our verdict Case closed

V.Vegas Casino - Player facing repeated KYC verification requests.

Resolved Submitted: 06 Feb 2024
Disputed amount: €70
Safety Index 9.8 Very high
Our verdict Player stopped responding

Limitless Casino - Player is having difficulty verifying documents.

Closed Submitted: 06 Feb 2024
Disputed amount: $50
Safety Index 8.5 High
Our verdict Case closed

Verde Casino - Player's account blocked over name discrepancy.

Resolved Submitted: 06 Feb 2024
Disputed amount: €1,950
Safety Index 9.4 Very high
Our verdict Unjustified complaint

Gxmble Casino - Player's winnings were confiscated due to the casino's betting limit.

Closed Submitted: 06 Feb 2024
Disputed amount: €682,000
Safety Index 1.7 Very low
Our verdict Player stopped responding

Royal Reels Casino - Player's withdrawal is delayed.

Closed Submitted: 06 Feb 2024
Disputed amount: A$1,000
Safety Index 8.2 High
Our verdict Case closed

Dexterbet Casino - Player experiences withdrawal and communication difficulties.

Resolved Submitted: 06 Feb 2024
Disputed amount: €1,269
Safety Index 5.2 Below average
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