HomeComplaintsLumiBet Casino - Player is disappointed.

LumiBet Casino - Player is disappointed.

Amount: €300

LumiBet Casino
Safety Index:High
Submitted: 21 Jan 2021 | Case closed : 07 Feb 2021
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player from Albania complains about an unspecified issue. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
3 years ago

This site is regget

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Public
3 years ago

Dear Kosovar22,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Please could you elaborate? Would you be so kind and describe your problem in more detail? I will be waiting for your reply patiently.

Best regards,

Kristina

Public
Public
3 years ago

Dear Kosovar22,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Public
Public
3 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

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