Lucky Legends Casino - Player's withdrawal is delayed.

Payment is delayed again. Do I really have to go thru this every time?

Hello kikudesign,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Lucky Legends Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise since when is your account fully verified?
• Did you accumulate your winnings with real money or did you use a bonus?
• When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your withdrawal to be processed.

Looking forward to your answer.

Regards,

Nick

Yes my account is verified. In fact I just received a withdrawal about 2 weeks ago. They just tell me to wait patiently. What can I say then?

Hello kikudesign,

Since when is the current withdrawal in progress?

Was the money accumulated with real money balance or a bonus.

Please keep in mind that if it's been pending less than 2 weeks, I can only advise to wait as it is the recommended time frame for any withdrawal.

Awaiting your response.

Regards,

Nick

It is approved but I have not see it in my Bitcoin wallet yet.

Hello kikudesign,

Can you please advise since when is it approved?

Also, did you double check if it was sent to the correct address?

If possible, please forward a screenshot of your withdrawals from the casino and your wallet history to nikolas.b@casino.guru for further review.

Awaiting your response.

Regards,

Nick