HomeComplaintsLucky Creek Casino - Player is experiencing some withdrawal issues.

Lucky Creek Casino - Player is experiencing some withdrawal issues.

Amount: $670.25

Lucky Creek Casino
Safety Index:Below average
Submitted: 27 Apr 2022 | Case closed : 11 May 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player from US is experiencing some issues with withdrawals. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
2 years ago

I having a problem with withdrawals

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Public
2 years ago

Dear Daniel,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Please could you elaborate and describe what happened in more detail? What seems to be the issue?

Have you been waiting for your withdrawal for too long? Or are you not able to request a new withdrawal at all?

Have you contacted the casino to ask for help?

I will be waiting for your reply patiently.

Best regards,

Kristina

Public
Public
1 year ago

Dear Daniel,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Public
Public
1 year ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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