HomeComplaintsLTC Casino - The player's dissatisfied with the casino.

LTC Casino - The player's dissatisfied with the casino.

Amount: $100

LTC Casino
Safety Index:Low
Submitted: 01 Jun 2023 | Case closed : 15 Jun 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

10 months ago

The player's dissatisfied with the casino for multiple reasons. The complaint was closed as the player stopped responding.

Public
Public
11 months ago

Not one single withdrawal. Several deposits have been made. Why there is a location to type a code for promo code redemption, when no promo codes are ever provided. When I use chat the chat closes the chat box, disallowing the ability to freely dispute these issues, thus, declining any ability to actually communicate back and forth.

Public
Public
11 months ago

Dear gonly7731,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with LTC Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? Is there actually any issue which can't be resolved with the casino? I will be waiting for your reply patiently.

Best regards,

Nick

Public
Public
11 months ago

Dear gonly7731,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Public
Public
10 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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