The player from Virginia had been waiting for a withdrawal for less than two weeks. Unfortunately, her payout had not been received yet. After the Complaints Team advised her to be patient and wait for at least 14 days after requesting the withdrawal, she confirmed that she had received her winnings. We then marked the complaint as 'resolved'.
Limitless Casino - Player’s winnings haven’t been received yet.
Amount: $764
Limitless Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Resolved
Our verdict
Case closed
RESOLVED
Case summary
3 months ago
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4 months ago
Do I need to call the FBI & IC3 Homeland Security to report Compliance Fraud on your Social Media sites? Cause I will if I dont start getting some answers? Who is running this Operation? I submitted my Identity information 6 times for my Payout & somebody named Amy keeps asking for the same information in my email without explaining why it takes 8hrs for a Instant Withdrawal this is false advertisement & I want to speak with Operations.
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4 months ago
Dear Shakti,
Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.
If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.
Best regards,
Complaints Resolution Center
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3 months ago
Yes I got it on Christmas thank I will remove my complaint now & u can close this case Thank you Kindly.
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3 months ago
Dear Shakti,
I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system.
Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.
Best regards,
Kristina
Casino.Guru
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