Librabet Casino - Player was denied a welcome bonus.

Used my own funds first, (part of the welcome bonus up to 200 euro)

After the matched was settled i Went to ask for the welcome bonus in the live chat (part of the welcome bonus)

The told me they didn't want to give it to me😂 such a scam

Dear Armo098,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Librabet Casino.

Could you please specify which bonus have you redeemed?

Do I understand correctly you chose the bonus to redeem at the time you made the first deposit in the casino?

Thank you very much in advance for your reply.

Best regards,

Tomas

Dear Armo098,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.