HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44667Opened901Not solved5594Solved12616Rejected25556
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for player to reply

6d 23h 13m 37s

Disputed amount: £244

Cherry Fiesta Casino - Player’s withdrawal is delayed with no communication.

Cherry Fiesta Casino
Safety Index:Very low Submitted: 22 Nov 2024
Case opened Current status

Waiting for player to reply

6d 23h 8m 28s

Disputed amount: $192

Sunrise Slots Casino - Player's withdrawal is delayed.

Sunrise Slots Casino
Safety Index:Below average Submitted: 22 Nov 2024
Case opened Current status

Waiting for player to reply

6d 23h 5m 24s

Disputed amount: €2,000

EGB Casino - Player's withdrawal is delayed due to payment options.

EGB Casino
Safety Index:Above average Submitted: 22 Nov 2024
Case opened Current status

Waiting for player to reply

6d 19h 57m 36s

Disputed amount: $50

Pacific Spins Casino - Player experiences delayed KYC verification.

Pacific Spins Casino
Safety Index:High Submitted: 21 Nov 2024
Case opened Current status

Waiting for player to reply

6d 20h 21m 46s

Disputed amount: €2,500

24Slots Casino - Player’s account closure request is delayed.

24Slots Casino
Safety Index:Very low Submitted: 21 Nov 2024
Case opened Current status

Waiting for player to reply

6d 20h 27m 56s

Disputed amount: €440

Videoslots Casino - Player's winnings have been confiscated due to multiple account issues.

Videoslots Casino
Safety Index:Very high Submitted: 21 Nov 2024
Case opened Current status

Waiting for player to reply

6d 23h 4m 28s

Disputed amount: €29

Platincasino - Player's deposit is delayed.

Platincasino
Safety Index:High Submitted: 21 Nov 2024
Case opened Current status

Waiting for player to reply

6d 23h 9m 5s

Disputed amount: $700

Raging Bull Slots Casino - Player's withdrawal request is delayed.

Raging Bull Slots Casino
Safety Index:Below average Submitted: 21 Nov 2024
Case opened Current status

Waiting for player to reply

6d 23h 12m 31s

Disputed amount: €1,000

Winnita Casino - Player faces ongoing verification delays.

Winnita Casino
Safety Index:Above average Submitted: 21 Nov 2024
Case opened Current status

Waiting for a delayed payment

8d 10h 17m 54s

Disputed amount: £360

Winsmania Casino - Player’s withdrawal has been delayed.

Winsmania Casino
Safety Index:Very low Submitted: 21 Nov 2024
Show more complaints (+10)
Showing 1 - 10 of 44,667 complaints
1 2...4467
Go to pageof 4,467 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news