The player from India has requested a withdrawal two days ago but the winnings were not transferred yet. Player’s complaint has been resolved successfully.
Jungle Raja Casino - Player’s withdrawal has been delayed.
Amount: 9,000 INR
Jungle Raja Casino
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Resolved
Our verdict
Case closed
RESOLVED
Case summary
4 years ago
Public
Public
4 years ago
Yesterday at 5.22 PM I made withdrawal request of Rs 9000 but yet I had not received my withdrawal amount in my bank account more 12 hours has gone but I had not received any withdrawal amount
Public
Public
4 years ago
Dear Ravi,
Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal. It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account, especially if it’s your first withdrawal or you’re withdrawing a bigger amount of money. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive your delayed withdrawal. Please let us know if this information was helpful. Looking forward to hearing from you.
Best regards,
Petronela
Public
Public
4 years ago
Comments from the player:
"No need of this now as my problem has been resolved"
Public
Public
4 years ago
As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thank you very much Ravi for your confirmation and please don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.
