The player's unable to withdraw his money as he needs to wager his deposit. The complaint was resolved as the player received his money.
I attach great importance to your casino rating.
Joocasino got 8.9 points from you.
I have at least 5-6 hours because of a payout of 50 euros after which desire and whim have to work like a slave in the live chat for my money.
I took screenshots of the last live chat conversation, would you please read it?
Will you understand my complaint.
That's coercion and bodily harm, whatever they feel like doing.
Ich lege großen Wert auf Ihren Casino Bewertung.
Joocasino hat 8.9 Punkte von Ihnen bekommen.
Ich habe mindestens 5-6 Stunden wegen einer Auszahlung in Höhe von 50 Euro nach denen Lust und Laune wie ein Sklave im Live Chat für mein Geld arbeiten müssen.
Ich habe die letzte Live Chat Unterhaltung mit Screenshots aufgenommen wenn Sie es sich bitte durchlesen würden ?
Werden Sie meine Beschwerde verstehen.
Das ist schon Nötigung und Körperverletzung was die nach Lust und Laune machen.
Hello tuncaykaya57,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Joo Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and is yes, since when exactly? Did you lose your previous deposit before you deposited again? When was the last time you spoke to the casino and what was it about?
If it's possible, please forward your deposit and betting history to nikolas.b@casino.guru.
Looking forward to your answer.
Regards,
Nick
Hello tuncaykaya57,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Joo Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and is yes, since when exactly? Did you lose your previous deposit before you deposited again? When was the last time you spoke to the casino and what was it about?
If it's possible, please forward your deposit and betting history to nikolas.b@casino.guru.
Looking forward to your answer.
Regards,
Nick
Hello Nick
Thank you for your efforts and efforts.
I have sent my replies to nikokolas.b@casino.guru.
Do I have to re-enter it here?
Kind regards
Tuncay K****
Hallo Nick
Vielen Dank für Ihre Bemühungen und Anstrengungen.
Ich habe meine Antworten an nikokolas.b@casino.guru gesendet.
Muss ich es hier wieder eingeben ?
Mit freundlichen Grüßen
Tuncay K****
Hello Nick
I received my money from Joocasino today.
Thank you and casino guru for your help and support.
Thanks very much.
Best regards
Tuncay K***
Hallo Nick
Ich habe heute, von Joocasino mein Geld ausbezahlt bekommen.
Ich danke dir, und casino guru für euren Hilfe und Unterstützung.
Vielen Dank.
Mit freundlichen Grüßen
Tuncay K***
Thank you tuncaykaya57 for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.
Regards,
Nick
Thank you tuncaykaya57 for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.
Regards,
Nick
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