JeetWin Casino - Player's account has been blocked.

Hello ,

I am recently join jeetwin casino,and I am won and my total amount without any type of bonus,but the Casino suddenly frozen my account and stopped my withdrawal, please resolve my Complaint and give my money back from jeetwin casino.

Dear Jash4646,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Did you manage to pass the verification before the casino blocked your account? Could you please advise which games you focused on - slots, live casino, sports betting, etc.?

Do I understand correctly that INR 107,000 (dispute value) is being held in your casino account?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Hello,

They Don't ask me for verification they directly frozen my account,107000 is correct value of amount.

Thank you for your reply, Jash4646. Could you please advise which games you focused on - slots, live casino, sports betting, etc.?

Hello,

I am joined and placed only one bet of 50000 in sport , I am also a live casino player but the account was disabled before it could be played in live casino,I didn't even get a chance to play,I bet only one bet and I won so they disable my account with 107000 of amount.

Thank you for your reply, Jash4646. I would like to emphasize that our forum Casino.guru deals with complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue related to sports betting.

However, I can recommend a few websites that might be able to help you. Please, let me know if you are interested in the list of these websites, and thank you very much for your understanding.

Hello,

How do I solve this ? Please tell me some way like Casinoguru,The reason given by them for blocking my account is not even mentioned in the terms and conditions.Please help me.

Please understand that if you only placed bets on sports betting and your account has been blocked, the casino probably detected activity that requires further investigation. Since we don't have enough insight into this field of online gambling, we wouldn't be able to interpret the casino's results of the investigation and/or their explanation correctly and judge this case fairly. We don't think that your complaint is unjustified, we just couldn't evaluate the issue properly. We would really like to help, but it is impossible for us this time.

Unfortunately, after gathering all the necessary information we are forced to reject this complaint. Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.