The player's withdrawal is delayed for unknown reason. The complaint was resolved as the player received his money.
I made a withdrawal of 2300.00 eight days ago every day I went to the chat they told me the same thing wait 24 hours 24 hours passed I went to the chat again only they told me to wait 24 hours when it was today I went there man blocked chat
Hello Joaop7,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with IceCasino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
Yes and verified the last time I spoke to them through the chat was the 27th of this month it's been 9 days today I made the withdrawal I started playing in December of last year they blocked me in the chat because I went looking for answers I sent an email no they answered me even on fb i have no answer