HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All26,572Opened900Unresolved3,627Resolved7,635Rejected14,410
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for a delayed payment

1d 16h 53m 12s

Disputed amount: $10,000

Whale.io Casino - Player’s winnings haven’t been received yet.

Whale.io Casino
 Submitted: 21 Apr 2025
Opened Current status

Waiting for a delayed payment

6d 13h 21m 0s

Disputed amount: €500

Jackpot Frenzy Casino - Withdrawal of player's winnings has been delayed.

Jackpot Frenzy Casino
 Submitted: 21 Apr 2025
Opened Current status

Waiting for a delayed payment

10d 8h 19m 10s

Disputed amount: €370

iWild Casino UK - Player believes that their withdrawal has been delayed.

iWild Casino UK
 Submitted: 21 Apr 2025
Opened Current status

Waiting for a delayed payment

1d 7h 1m 2s

Disputed amount: €4,970

Cazeus Casino - Player’s withdrawal has been delayed.

Cazeus Casino
 Submitted: 21 Apr 2025
Opened Current status

Waiting for a delayed payment

10d 2h 13m 9s

Disputed amount: Mex$15,000

Betmaster Casino MX - Player’s winnings haven’t been received yet.

Betmaster Casino MX
 Submitted: 21 Apr 2025
Opened Current status

Waiting for a delayed payment

5d 17h 30m 35s

Disputed amount: 792 S/.

Bizzo Casino - Player’s withdrawal has been delayed.

Bizzo Casino
 Submitted: 20 Apr 2025
Opened Current status

Waiting for a delayed payment

7d 14h 5m 59s

Disputed amount: £1,601

Vegas Moose Casino - Withdrawal of player's winnings has been delayed.

Vegas Moose Casino
 Submitted: 20 Apr 2025
Opened Current status

Waiting for player to reply

6d 13h 57m 49s

Disputed amount: ??

PowerUp Casino - Player's account is still active despite closure request.

PowerUp Casino
 Submitted: 20 Apr 2025
Opened Current status

Waiting for player to reply

6d 13h 55m 21s

Disputed amount: ??

TikiTaka Casino - Player's account remains open with no responses.

TikiTaka Casino
 Submitted: 20 Apr 2025
Opened Current status

Waiting for Casino Guru to reply

5d 19h 5m 18s

Disputed amount: €2,350

Spinanga Casino - Player’s withdrawal is delayed.

Spinanga Casino
 Submitted: 20 Apr 2025
Show more complaints (+10)
Showing 1 - 10 of 26,572 complaints
1 2...2,658
Go to pageof 2,658 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
droodle_push_alt
Your brain is playing tricks on you. Play Droodles to take control back! Win $100 in our new competition!
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news