The player from Germany complains about unspecified issues. We can only assume that the complaint was about delayed withdrawal, because the player later confirmed he was paid out, therefore we marked the complaint as resolved.
IceCasino - Player is inquiring help.
Amount: €420
IceCasino
Safety Index:Very highSafety Index
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Resolved
Our verdict
Case closed
RESOLVED
Case summary
2 years ago
Public
Public
2 years ago
Dear bubume3,
Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Please could you elaborate?
I will be waiting for your reply patiently.
Best regards,
Kristina
Public
Public
2 years ago
Translation
Hi, I withdraw my complaint, after much deliberation, I was
Now paid off.
Automatic translation:
Public
Public
2 years ago
Awesome news, bubume3. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.
