Goldenchipscasino - Player’s withdrawal is delayed and requires additional payment.

I was told I needed to pay money to cash out my winnings.. so I tried to cash out the first 28,294. I was told I had to pay 282. To cash it out and did but for some reason not all of it went over. So they told me I had to pay an additional 282 to withdraw my money.

I tried up loading the documentation to show my withdrawals that I haven’t received yet as well, but it failed to upload. If you have another way for me to get the information to you let me know.

Dear williamsc0406,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Goldenchipscasino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Could you please explain whether you previously deposited in the casino?

Please note that any withdrawal fees that might be charged by the casino will always be deducted from the withdrawal amount in legitimate casinos.

To deposit for the purpose of paying a withdrawal fee, achieve a higher VIP level to get a higher withdrawal limit, or similar practices are used by scam websites.

Thank you very much in advance for your reply.

Best regards,

Tomas

I deposited money to play and was also told I needed to pay to withdraw my funds.

The total amount is over a 122,000. I have photos to show the exact amount I won

Could you please post any supporting evidence here? Alternatively, send the information to my email at tomas@casino.guru

I’ve emailed the supporting documents to you per your request.

cedric