The player struggles to verify as his photo is being rejected. The complaint was resolved as the player got verified.
GGBet Casino - The player struggles to verify.
Amount: 300 R$
GGBet Casino
Safety Index:HighSafety Index
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8.8
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Resolved
Our verdict
Case closed
RESOLVED
Case summary
2 years ago
Public
Public
2 years ago
Translation
I would like some help I made a withdrawal request they asked me for a photo with my documents I already sent more than 20 photos they don't accept them in all other casinos my photos are accepted I wanted some help
Automatic translation:
Public
Public
2 years ago
Hello dudutra212,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with GGBet Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise since when exactly is the verification process ongoing? Which documents have been already approved and which ones not? When was the last time you spoke to the casino and what was it about?
Did they ever clarify why is it being rejected?
Looking forward to your answer.
Regards,
Nick
