The player's withdrawal limit is capped based on his deposited amount. The complaint was closed as the player stopped responding.
they limit my withdrawal to 5000usd per month where i ddn’t exceed the withdrawal amount more than 20 times my deposit amount.
Hello Laputyak23,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with GGBet Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and if yes, since when exactly? How much did you deposit in total? Did the casino void any of your balance so far? When was the last time you spoke to the casino and what was it about?
Please note that unless it is just a limitation of the withdrawals, it's not unfair. If the casino would cap your winnings based on the amount deposited it would be a completely different case.
Looking forward to your answer.
Regards,
Nick
yes i have been verified since december 2022. my total deposit amount is 2030 usd. no they did not void any of my balance. yesterday i spoke to them about the limit in my withdrawal.
Hello Laputyak23,
Can you please forward your deposit and withdrawal history from the casino to nikolas.b@casino.guru?