The player's deposit was not credited for unknown reason. The complaint was closed as the player stopped responding.
They doses nit credit my deposit amount from more tha a week and still they said we will add it daily it was the fraud site
Dear shivani05221,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem.
I would like to warn you, that if your deposit has never been credited to your casino account, the only thing you can do is to contact your payment provider. They need to investigate, but bear in mind, that it’s a lengthy process which takes approximately one month. In these cases, casino has its hands tied. Meanwhile, I would strongly recommend not to deposit any more funds until the issue is sorted.
If the money got lost during the transaction, it’s going to take some time before it’ll be credited to your casino account.
I hope we will be able to help you to resolve this issue. Thank you in advance for your reply.
Best regards,
Nick
Dear shivani05221,
How should I know what payment method did you use? It is your payment provider you have to contact them.
Hello
According to our records, the player successfully received the deposit and already withdrew the winnings.
Kind regards