The player from Vietnam has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions.
ggbet withdrawal too slow. Usually the money will be transferred to my account in 1, 2 hours.
Dear tantien21111999,
Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.
If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.
Best regards,
Complaints Resolution Center
Withdrawal code:
ac85e382-95c2-4269-aee9-531a4a30f1b8
ggbet has not confirmed my withdrawal request yet
Hello, tantien21111999
Not sure what we can help you with.
The withdrawal transaction was created on 10.04.2023 16:59:09 (UTC)
The withdrawal was confirmed on 10.04.2023 17:09:43 (UTC)
10 minutes after creation. What is wrong?
Regards
Usually, it takes me 10 minutes to receive the money. It's been too long and the money still hasn't been transferred to my account. I am in need of money because my brother has an accident. I need that money to get into the hospital. Can you help me transfer money quickly
It took too long to withdraw but the money is not in the account. ggbet help me
Dear tantien21111999,
Have you received your withdrawal from the casino yet?