HomeComplaintsGGBet Casino - Player’s funds were confiscated.

GGBet Casino - Player’s funds were confiscated.

Amount: $10,000 CLP

GGBet Casino
Safety Index:Low
Submitted: 04 Jun 2023 | Case closed : 08 Jun 2023
Case closed Our verdict

Unjustified complaint

REJECTED

Case summary

11 months ago

The player from Chile states that the casino unjustly deducted 10,000 CLP from his account. The player later informed us that the sum was deducted rightfully, so we rejected the complaint.

Public
Public
11 months ago
Translation

I signed up for this crap, and they deducted 10,000 Chilean pesos from me, the unusual thing is that it was automatic. I don't understand it, they entered my account and hacked my passwords, they are thieves

Automatic translation:
Public
Public
11 months ago

Dear cpalaro1968,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with GGBet Casino. I’m afraid I will need more information regarding your problem. Please could you elaborate?  

I will be waiting for your reply patiently. 

Best regards, 

Veronika

Public
Public
11 months ago

The player informed us that the amount was deducted rightfully. We’ve rejected this complaint as per the player’s explicit request. We are sorry we could not be of more help on this occasion. Please do not hesitate to contact us in the future if you run into issues with this or any other casino. We are here to help.

Best regards

Veronika

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