HomeComplaintsGGBet Casino - Player’s account has been blocked.

GGBet Casino - Player’s account has been blocked.

Amount: $12

GGBet Casino
Safety Index:Low
Submitted: 11 Dec 2022 | Case closed : 06 Jan 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player from India had his account blocked without further explanation. Even if we assumed that the issue has been resolved, without a confirmation from the player, we were forced to reject this complaint.

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1 year ago

I open an account on ggbet and revuve 50 free spin and and arger amount to real blance 11.98 usd when i withdraw amiunt to nettler they blick my account

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1 year ago

Dear jupinou845,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please advise how long ago you registered your account and if you’ve completed the account verification successfully? Which games you’ve been playing (live games, slots, or multiplayer)? Have you deposited any real money into your casino account?

If there’s any relevant communication, please forward it to petronela.k@casino.guru.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

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1 year ago

My name tittle wrong so they reject my verification i earn from betting 9300 inr after won betting they block account.

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1 year ago

Dear jupinou845

Please kindly specify your account ID in order to investigate further.


Kind regards

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1 year ago

b***hh@gmail.com my account email i cant captuture my accoount id because you block my account

Edited by a Casino Guru admin
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1 year ago

With all due respect, we are unable to find your gaming account at gg.bet with the e-mail specified.


Kind regards

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1 year ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

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1 year ago

Dear GGBet Casino team,

Was the phone number of any help to locate the player's account?

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1 year ago

Dear Player

Can you please let us know who does the phone-number +12055**3259 belong to?

Also, who is the owner of the account bjb*b@gmail.com?


Thank you in advance!


Kind regards

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1 year ago

Me the owner

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1 year ago

Please credit my withdraw to Nettler 11.9 usd

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1 year ago

So, jupinou845, how many accounts do you have at gg.bet?


Thank you in advance!

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1 year ago

Only 1

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1 year ago

Dear jupinou845


From you words:

"+13039908510 mobile number link with my account"

+12055**3259  - also belongs to you, as you said.


So how many accounts do you have at gg.bet?


Thank you in advance!


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1 year ago

Only one which phone number I mention

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1 year ago

So please don't waste our time and credit my money to Nettler

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1 year ago

You confirmed already in this thread that these accounts belong to you:


  • +12055**3259

bjb*b@gmail.com


  • +13039**8510

Is that correct? Do you have more than one account with the GGBet Casino?

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1 year ago

Yes only second account my

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Sensitive attachment
1 year ago

Then who is the owner of the other account, please?


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1 year ago

My email wrong

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1 year ago

I don't understand.

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1 year ago

My real account phone number I already said


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1 year ago

Dear jupinou845


The account was unlocked. Please make a minimum payment to verify the payment method in order to complete KYC check, and you will be able to withdraw.


Kind regards

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1 year ago

Tq

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1 year ago

Thank you very much, GGBet Casino team, for your assistance.


Dear jupinou845,

Please keep us informed about any further developments.

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1 year ago

Dear jupinou845,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Even if we assumed that the issue has been resolved, without a confirmation from the player, we were forced to reject this complaint.

The player can reopen this complaint anytime.

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