HomeComplaintsGGBet Casino - Player’s account has been blocked.

GGBet Casino - Player’s account has been blocked.

Amount: $12

GGBet Casino
Safety Index:High
Submitted: 11 Dec 2022 | Case closed : 06 Jan 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player from India had his account blocked without further explanation. Even if we assumed that the issue has been resolved, without a confirmation from the player, we were forced to reject this complaint.

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2 years ago

I open an account on ggbet and revuve 50 free spin and and arger amount to real blance 11.98 usd when i withdraw amiunt to nettler they blick my account

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2 years ago

Dear jupinou845,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please advise how long ago you registered your account and if you’ve completed the account verification successfully? Which games you’ve been playing (live games, slots, or multiplayer)? Have you deposited any real money into your casino account?

If there’s any relevant communication, please forward it to petronela.k@casino.guru.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

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2 years ago

My name tittle wrong so they reject my verification i earn from betting 9300 inr after won betting they block account.

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2 years ago

Dear jupinou845

Please kindly specify your account ID in order to investigate further.


Kind regards

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2 years ago

b***hh@gmail.com my account email i cant captuture my accoount id because you block my account

Edited by a Casino Guru admin
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2 years ago

With all due respect, we are unable to find your gaming account at gg.bet with the e-mail specified.


Kind regards

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2 years ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

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2 years ago

Dear GGBet Casino team,

Was the phone number of any help to locate the player's account?

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2 years ago

Dear Player

Can you please let us know who does the phone-number +12055**3259 belong to?

Also, who is the owner of the account bjb*b@gmail.com?


Thank you in advance!


Kind regards

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2 years ago

Me the owner

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2 years ago

Please credit my withdraw to Nettler 11.9 usd

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2 years ago

So, jupinou845, how many accounts do you have at gg.bet?


Thank you in advance!

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2 years ago

Only 1

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2 years ago

Dear jupinou845


From you words:

"+13039908510 mobile number link with my account"

+12055**3259  - also belongs to you, as you said.


So how many accounts do you have at gg.bet?


Thank you in advance!


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2 years ago

Only one which phone number I mention

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2 years ago

So please don't waste our time and credit my money to Nettler

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2 years ago

You confirmed already in this thread that these accounts belong to you:


  • +12055**3259

bjb*b@gmail.com


  • +13039**8510

Is that correct? Do you have more than one account with the GGBet Casino?

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2 years ago

Yes only second account my

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Sensitive attachment
2 years ago

Then who is the owner of the other account, please?


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2 years ago

My email wrong

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2 years ago

I don't understand.

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2 years ago

My real account phone number I already said


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2 years ago

Dear jupinou845


The account was unlocked. Please make a minimum payment to verify the payment method in order to complete KYC check, and you will be able to withdraw.


Kind regards

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2 years ago

Tq

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2 years ago

Thank you very much, GGBet Casino team, for your assistance.


Dear jupinou845,

Please keep us informed about any further developments.

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1 year ago

Dear jupinou845,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Even if we assumed that the issue has been resolved, without a confirmation from the player, we were forced to reject this complaint.

The player can reopen this complaint anytime.

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