Gamdom Casino - Player had his winnings confiscated.

Used their Sportbet combo to bet on 2 matches. one of the counted as a win. the other one counted as a loss (the match should've been called as voided since the tennis player had medical issues. on all other reputative websites it been marked as voided.

So I tried to reach their support to solve it out. and they told me this

"I apologize for the inconvenience, it has been ruled a walkover in which the bet has been settled within the rules of calculation."

Not fair at all..

Dear Wuf,

After reading your complaint we’ve realized that this complaint is sports betting related, but please correct me if I am wrong. As you might know, our forum Casino.guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue. Please, do not hesitate to let me know if there is anything else I could help you with.

Thank you very much for your understanding.

Best regards,

Kristina

Thanks for the reply Kristina.

I understand, however sportsbetting is still a huge part of online casinos. Its not only that but Gamdom been ignoring my emails regarding it, and thats some red lights about this casino. I can take the loss on the money i really don't care.. But i really want justice and to warn others.

And thats why i hope you'll keep this complaint open. And get it resolved hopefully.

Thank you.

Wuf, you are right that there is a significant link between online casinos and sports betting, and many websites offer both. However, please understand that there is a huge difference between problems and the reasons for confiscating winnings in sports betting in comparison to casinos. I apologize, but as mentioned previously, we don't have enough insight to judge fairly sports betting complaints.

Unfortunately, after gathering all the necessary information we are forced to reject this complaint. Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.