Funclub Casino - The player struggles to withdraw his balance.

i have made many withdraw attempts. and get told support will contact me. but i get emails a few days later saying withdrawl has been cancelled. and i log in and check and i see the withdrawl is cancelled but the funds remain in my acccount

Hello 2darryn2,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Funclub Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear 2darryn2,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

I aquired my winning by bonus

Can you please answer to all the above asked question?

Dear 2darryn2,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.