The player from Mexico is experiencing complications verifying his email address. We rejected the complaint because the player didn't respond to our messages and questions.
Dear Luis Ángel,
Thank you very much for submitting your complaint. I’m very sorry to hear about your problem but I’m afraid, I will need more information and details. Could you please elaborate? Do I understand it correctly that you’re experiencing difficulties registering a new account due to unverified email address?
I hope we will be able to help you to resolve this issue as soon as possible. I will be waiting for your reply patiently.
Best regards,
Petronela
To make a withdrawal, it tells me that my email has not been verified
Could you please advise if you have received any email when opening your account? Have you checked all the folders in your email box? Is it the same email address that you are currently using with us?