HomeComplaintsFreshbet Casino - Player’s deposited funds did not appear in Freshbet account.

Freshbet Casino - Player’s deposited funds did not appear in Freshbet account.

Amount: £215

Freshbet Casino
Safety Index:Low
Submitted: 10 Mar 2024 | Case closed : 24 Mar 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

8 months ago

The player from the United Kingdom had experienced issues with depositing money into their Freshbet account. Despite the money having left their bank account, it did not appear in their Freshbet account. The player had received assurances from support that this would be resolved. However, after three months of regular follow-ups, the issue was still unresolved. We had to reject the complaint due to the lack of response from the player, which prevented us from proceeding with the investigation or providing potential solutions to the issue.

Private
Private
8 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
8 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
8 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
8 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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