ForumCasinosIceCasino - general discussion

IceCasino - general discussion (page 25)

2 years ago by nadineanders81
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Radka
9 months ago

The last screenshot of the conversation file

Automatic translation:
9 months ago

The deposit was credited eventually, they are saying that was the difference between the amount I put in i was going to deposit and the actual deposit,anyway I was off by 2 euros and 20 cent i said I will deposit 40 and the actual deposit was 42.20 or something similar, I wish that was explained to me in the chat but it wasn't, so I decided to close the account with this casino and never use it again, if for deposit it took that long i can only imagine for withdrawal could be months, so therefore I will never again play at their casino

9 months ago

I think it may be exactly as SunsetGaze replied to you later. However, everyone will respect your decision and if you feel that you don't want to play in the casino, no one will take it away from you. 

I hope you will have a lucky choice at the next casino. 

9 months ago

I received the money after I questioned that I was acting in bad faith, they blocked my account and are delaying the payments, I won't update because until that moment I hadn't received it so I want to be right!!

There is some type of block on my account that does not allow bonus activation, if it were partial it would just be something, I am blocked from activation for any bonus and ice casino promised that if I proved it they would pay me 5 k, I am waiting for it to be received of the 5 keo unlocking my account without mi-mi-mi be brave in saying that you are lying and making mistakes

Automatic translation:
9 months ago

I think this has already been explained several times. If you had a blocked account it would be impossible to get into it. You can get into your account and the only thing you are denied, as you say blocked, are the bonuses. Any casino has the right to do this unfortunately and does not have to offer bonuses to all players, so if you post here a message about how you enter a promo code that doesn't work, it doesn't mean that you have a blocked account. I think it's already explained quite clearly and if you can't understand it, I don't know how much more I can help you. 

9 months ago

Let's agree on the following, I can play on my friends account even if you unlock it, so what do you suggest? Will you pay me the promised 5 k 2 games on a friend's account or 3 will you unlock my account?

Automatic translation:
9 months ago

Such practices are not allowed in any casino and no one is allowed to use another player's account because it would violate the casino rules, which could later result in a ban from the casino. So I don't think it's right to make such offers to the casino. 

9 months ago

Hello, the withdrawal period has passed and nothing has been deposited into my account. I will send screenshots of the chat and email I received from them. I just want to receive what is right for me. I requested the withdrawal and they authorized it and the money left my casino account. It's been 10 days and 5 working days and no deposit. I entered this casino on the recommendation of this website CASINOGURU and obviously they are not acting honestly with me.

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Automatic translation:
9 months ago

Hi, so I see you still have a problem. We give casinos 14 days to process withdrawals. 

However, according to the email they sent you, the casino advised you to cancel the withdrawal and re-enter it to get back to the standard processing time. Did you do that or did you keep the original withdrawal ? The casino also told you that you could write to the email they sent you about your complaint. 

Can you tell me what the situation is and what course of action you will now take ? 

Jaro
9 months ago

I chose to wait for the deposit, because if my account comes back they will trick me once again, asking for a deadline of 5 working days. I hope they resolve it as quickly as possible. Very stressed about all this. I hope you help me

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Rica1971
9 months ago

Dear Rica1971

Can you please provide your account ID in order to investigate?


Kind regards

IceCasino
9 months ago

Hello, ID 51769654. They just returned the withdrawal to my account, I'm going to try to make the withdrawal again and I hope they don't make me wait another 10 days. The withdrawal was 1000 and it had been approved, now I requested it again and it appeared that I could withdraw 833.00, I don't know what happened, I still requested this amount and I hope it will be approved and deposited quickly into my account. This situation is very embarrassing. I await an urgent solution.

Edited by author 9 months ago
Automatic translation:
Rica1971
9 months ago

Really sorry to hear about your situation, now days most of casinos have instant withdrawals, I can't understand why would they need 10 days to pay out,

I wish your situation will solve soon

SunsetGaze
9 months ago

Again:

blocked - Priberam Portuguese Online Dictionary

adjectiveadjective. 1. That it blocked itself. 2. That has some type of block or restriction. etymology Etymological origin: participle of block


If you, as an expert, don't know the meaning of the word, here it is, my friends can activate the bonus, I Marcos can't, I have some type of block and/or restriction, both terms are correct, that is, Ice Casino owes me 5 k for not know the meaning of a word

Edited by author 9 months ago
Automatic translation:
SunsetGaze
9 months ago

Oh okay then I won't do that I'll wait for them to unblock me, do you represent IceCasino?

Automatic translation:
IceCasino
9 months ago

ICE CASINO HAVE HONOR!!!


Again:

blocked - Priberam Portuguese Online Dictionary

adjectiveadjective. 1. That it blocked itself. 2. That has some type of block or restriction. etymology Etymological origin: participle of block


If you, as an expert, don't know the meaning of the word, here it is, my friends can activate the bonus, I Marcos can't, I have some type of block and/or restriction, both terms are correct, that is, Ice Casino owes me 5 k for not know the meaning of a word!


And then my followers want to know if they are going to honor their word or not!! They promised 5k I made the video and proved it they blocked me and now?? Guys are already sharing the video

Automatic translation:
IceCasino
9 months ago

The blockage continues, my friends can activate the bonus but I can't Ice Casino promised 5 k

Again:


blocked - Priberam Portuguese Online Dictionary

adjectiveadjective. 1. That it blocked itself. 2. That has some type of block or restriction. etymology Etymological origin: participle of block




If you, as an expert, don't know the meaning of the word, here it is, my friends can activate the bonus, I Marcos can't, I have some type of block and/or restriction, both terms are correct, that is, Ice Casino owes me 5 k for not know the meaning of a word

Automatic translation:
Jaro
9 months ago

It's a bit complicated to want to give your opinion if you don't know the meaning of a word, it's better to keep quiet.

Automatic translation:
Rica1971
9 months ago

Friend, pay attention, I even made a video, if you invoice they will block you, fraudulent website, they promised me 5k if I proved the block, but they didn't tell me that I had a channel on YouTube and Tiktok, I already posted it but I haven't authorized the publication yet because I want to see if They will pay me or not. If you start making money, they block your account just like they did to me, follow the video, look how absurd


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Jaro
9 months ago

Casino vai de bet by Gustavo Lima is a great option, it's quick, it's quick and they don't lie, or make false advertisements, or always pose as the owners of reason that even if you prove it they even stop responding, they're such a pillar that they'll invent it sorry for not paying me

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mtrlucian
9 months ago

Exactly that, I play at Vera&John and withdrawals are either on the same day or a maximum of 1 day after the request. I've been playing on this site for years. My experience with ICECASINO has not been good at all. I hope to receive it as soon as possible. The worst of all is that the responses are always standard and we are unable to speak to anyone on the phone, only through messages and chats, we are completely at the mercy of their goodwill. That's very sad.

Automatic translation:
Rica1971
9 months ago

Dear Rica1971

Have you received the winning yet?

Thank you in advance!


Kind regards

9 months ago

I chose to wait for the deposit, because if my account comes back they will trick me once again, asking for a deadline of 5 working days. I hope they resolve it as quickly as possible. Very stressed about all this. I hope you help me

Automatic translation:
9 months ago

Hi, I firmly believe that this situation can be resolved with the help of the casino, as I can see that they are trying to help as well. Could you update us on how things are going please and if you did get your money? 

Edited by author 9 months ago
9 months ago

It's a bit complicated to want to give your opinion if you don't know the meaning of a word, it's better to keep quiet.

Automatic translation:
9 months ago

I don't think I don't know the meaning of that word. But you talked about having a blocked account, and that's not true according to what you showed with the screenshots. You had your bonuses blocked and the casino has the right to do that. And that's a big difference. So if anyone should know the difference between blocked accounts and blocked bonuses, it's not me. 

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