IceCasino - general discussion (page 24)

Never heard of it, I'm not sure if it is the provider the one to blame or the casino for the delay (or maybe both). You must have a reference number for that transaction (besides the txid, I mean a reference number provided by the payment provider), maybe you could use that to contact their support and maybe you can find out who is the one responsible for the delay

I have everything and the casinos says I need to wait 96 hours , so clearly someone is using my funds for 96 hours and then probably they will release it, I am just asking myself how can a casino that operates that way get a license? And on top of that casino guru gives them a 9.8 rating its beyond ridiculous

Dear mtrlucian

We are very sorry about your situation. Unfortunately, this can happen from time to time...and the operator (casino) has got to obey the PSP rules and wait for at least 96 hours in order for us to raise the ticket for investigation towards PSP.

Can you please share your account ID in order to have a closer look?

Thank you in advance!

38269801

It's just not fair, 96 hours is 5 days like wait for 5 days for a deposit to maybe reach my balance?????

Hi, could I ask you to confirm that you have received your money in the complaint as well ? Feel free to click on this link and update it. 

As for the account being blocked, it doesn't look like you have a blocked account from what you posted, but that you can't use the bonuses, which is the difference. That's why the casino is reacting and basically not saying anything that isn't true, because what you're saying is that they blocked your account and that's not the case. 

So in this situation you will probably have to find another casino for the bonuses. I hope that you will do well. 

Hello, I have read about your problem and the rest of the conversation and I am sorry that such problems occurred. However, I can see that the casino is trying to deal with your situation and I hope it will be resolved as soon as possible. Could you let us know when your deposit is credited and everything is resolved ? Alternatively, if you learn something new, where was the mistake ? 

I will be waiting.

Dear mtrlucian

I am being informed that the deposit was credited onto your account.

The delay is most likely caused by the difference in the amount you first initiated and the actual amount at the approval.

Kind regards

Ok I wish that was explained to me in the chat, but it wasn't, anyway I have since closed the account and will never use your casino again.

Take care

The deposit was credited eventually, they are saying that was the difference between the amount I put in i was going to deposit and the actual deposit,anyway I was off by 2 euros and 20 cent i said I will deposit 40 and the actual deposit was 42.20 or something similar, I wish that was explained to me in the chat but it wasn't, so I decided to close the account with this casino and never use it again, if for deposit it took that long i can only imagine for withdrawal could be months, so therefore I will never again play at their casino

Specialist in talking nonsense???

Or always use an argument to try to be right, I read your topic dealing with another subject, it's absurd

Partial restriction kkkkkkkkk, in other words there is a block related to bonuses where any user can use the bonuses except me in Portugal it can be called restriction here in Brazil this is an account block, in fact I got a good bonus from the game it wasn't that I learned a method then they simply lose customers for nothing, but you can leave it until the day they decide to pay me the 5 k for blocking, and unblock it on my account I will continue

I received the money after I questioned that I was acting in bad faith, they blocked my account and are delaying the payments, I won't update because until that moment I hadn't received it so I want to be right!!

There is some type of block on my account that does not allow bonus activation, if it were partial it would just be something, I am blocked from activation for any bonus and ice casino promised that if I proved it they would pay me 5 k, I am waiting for it to be received of the 5 keo unlocking my account without mi-mi-mi be brave in saying that you are lying and making mistakes

Look how naughty these liars are who take advantage, I'm proving that my account is blocked, no bonus is accepted and they insist on talking nice but they lie, they promised 5 k, they scammed me and they won't pay me

Here's the video proving it

That's mtrlucian, and my account they blocked out of nowhere, they always have an excuse ready or invent something but the priority is to show the reason at all costs, don't let yourselves be fooled because if you profit they will block you, I'm posting it on everyone the channels people need to know about their naughty

Let's agree on the following, I can play on my friends account even if you unlock it, so what do you suggest? Will you pay me the promised 5 k 2 games on a friend's account or 3 will you unlock my account?

To be fair, when paying through a third party, you have to send the exact amount (or some cents above) the required payment, these crypto payment providers usually charge a small fee to us (I don't know how much, but it's really low), plus the network fee you pay when sending the crypto, sending anything less can definitely cause a delay in the crediting of balances. This is why I don't like when you are taken to a third party to handle the payment instead of the casino giving you directly an address to deposit within their site

Again: being restricted from bonuses is not being banned completely from a casino, like I said, I got restricted from bonuses in some casinos but my accounts were still active (playable and able to withdraw), if the casino blocks your withdrawals and close your account then that is a blocking. When a casino bans you from bonuses and you think there is no good reason to ban you from bonuses all you do is withdraw and find somewhere else to play because you are not welcome in that casino, this is what I have done, it really is that simple, there are hundreds of casinos out there

You can't use someone's account to play on any casino, you will get yourself in trouble, the balances will get voided and the accounts will be completely banned, no casinos allow betting/playing on anyone's behalf. Be careful, don't give casinos reasons to void your funds

I sent more than i said i will send, now you don't take out the calculator and convert the usdt to euros,I mean who has time fir that? In any case I will not be using this casino anymore,something is not right.

Yes that's true the deposit was credited,

More than 12 hours later, I can only imagine if for the deposit takes that long ,how long would a withdrawal take, I don't know, and don't want to find out

Also the chat is very slow, and they were keep on telling me the same, that the maximum period of waiting time is 96 hours,and my deposit can be credited any time, the briefly explaining was given here in the forums, even though I don't think that's the reason for the deposit being delayed, like I said I was going to deposit 40 euros and my actual deposit was 42.20, now when you deposit you don't take out a calculator and convert the usdt to euros the exact amount so you?,I think that my funds were used by someone for a period of time than credited to my account, now wouldn't that be great someone to give you funds for 12 hours or maybe 96 hours, Imagine is a decent amount too, you can you that money to make more, I really think thats what happened, but they will definitely not be using my funds again .

So to anyone that's thinking to use this casino, think twice before depositing, something doesn't add up......

Hello, the withdrawal period has passed and nothing has been deposited into my account. I will send screenshots of the chat and email I received from them. I just want to receive what is right for me. I requested the withdrawal and they authorized it and the money left my casino account. It's been 10 days and 5 working days and no deposit. I entered this casino on the recommendation of this website CASINOGURU and obviously they are not acting honestly with me.