IceCasino - general discussion (page 25)

Casino vai de bet by Gustavo Lima is a great option, it's quick, it's quick and they don't lie, or make false advertisements, or always pose as the owners of reason that even if you prove it they even stop responding, they're such a pillar that they'll invent it sorry for not paying me

Exactly that, I play at Vera&John and withdrawals are either on the same day or a maximum of 1 day after the request. I've been playing on this site for years. My experience with ICECASINO has not been good at all. I hope to receive it as soon as possible. The worst of all is that the responses are always standard and we are unable to speak to anyone on the phone, only through messages and chats, we are completely at the mercy of their goodwill. That's very sad.

Dear Rica1971

Have you received the winning yet?

Thank you in advance!

Kind regards

Hi, I firmly believe that this situation can be resolved with the help of the casino, as I can see that they are trying to help as well. Could you update us on how things are going please and if you did get your money? 

I don't think I don't know the meaning of that word. But you talked about having a blocked account, and that's not true according to what you showed with the screenshots. You had your bonuses blocked and the casino has the right to do that. And that's a big difference. So if anyone should know the difference between blocked accounts and blocked bonuses, it's not me. 

To tell you the truth, I don't really understand what you wanted to say, since you gave an answer to my answer that wasn't for you.  🤔

I just checked, yes I received it. Thank you very much for your attention, but unfortunately the authorized withdrawal amount was 1,000 and then it changed to 833.00. Pu be was injured in 177.00. Sad, not a pleasant experience.

I'm glad the money got to you. But did you get an answer from the casino as to what happened to the rest of the money? 

Exactly man, they invent a script, a lot of robots don't solve anything, everything has a deadline when they give the deadline they increase the deadline, like 2 days, 5 working days, up to 14 days if it doesn't go through, call an agent hahaha for the love, then I profited I made 3 withdrawals in a row honestly without any art this morning I was lucky to get bonuses in a row, they blocked me nonsense

In reality, it was for the client, I was saying that ICe Casino acts in bad faith and their score is high, I don't know how, I'm already seeing with the lawyer how we can proceed

They steal, they always want to make a profit, they blocked me and promised me 5k if I proved it, now I proved it, the video is going viral and nothing from the 5k

If you profit, they block you

I posted it on YouTube, Kwai and Tiktok, trying to make it go viral

Good luck to you. I would also like to warn you that if you use vulgar words, your account will be banned. Thank you for your understanding.

Try your luck, I insist on being banned, so we'll settle it in court, the casino is a SCAMMER and if you DON'T RECOGNIZE YOU TOO, THEY BLOCKED ME AFTER I PROFITED, YOU WANT ME NOT TO BE INDIGNED, I'M IN REASON AND IN MY RIGHT!! YOU WANT TO BE THE OWNERS OF REASON WITHOUT KNOWING THE MEANING OF A WORD, IT'S FUNNY THAT HERE YOU SAY WHEN THE PROCON ENTER YOU TREMBLE AND NEGOTIATE VALUES QUICKLY, LOOK AT MY NAME SEE IF OF COURSE ITAU WON ME!! MORAL DAMAGES NOW IF YOU'RE NOT GOING TO HELP ME KEEP QUIET AND DON'T SPEAK BS!!

I'm not going to do it, I just said I can, ICE CASINO SCAMMER I WANT MY 5 K

They owe me 5 k, and to unlock the account I informed Srij how to proceed, let's go, news soon

After almost 2 weeks they resolved it, but the previously authorized withdrawal was 1,000, I requested it again and they came up with a value that I could only withdraw 833. I accepted so as not to lose everything, in the end they cheated me out of 177. I'm surprised that this casino has such a high reputation here at CASINOGURU, see the number of complaints. I don't recommend it to anyone. In fact, if you can, I'll tell you not to even create an account there, because you'll definitely regret it.

Nothing, not even satisfaction. In fact, terrible service and absolute ctza are not correct.

Dear Rica1971

We've checked your transaction.

The commission was applied according to T&Cs:

"8.11.6. if the turnover amount is 2 (two) times less than the deposit, the Company reserves the right to withhold 20% of withdrawal in order to cover payment expenses."

At withdrawal, the system asked you at withdrawal request, if you understand and agree, and you clicked "proceed".

Hope this clarifies.

Best regards

Marquinhos, do you know someone specialized in the legal aspects of online casinos?

there is blocking of accounts in which the customer can no longer access it, cannot do anything. This is the most conventional block. what he appears to be saying is that he was "limited" from participating in bonuses and promotions, he was unable to take advantage of this while on other accounts he can... then he used the word with the intention of "I was blocked from receiving promotions".