IceCasino - general discussion (page 23)

Dear marquinhosvbb

Here is a fair deal. Please provide any proof that you are blocked, and Icecasino will grant you 5k.

How about that?)

Warm regards

Now I'm going to find out if ice Casino has a say!!!

Below are the screenshots that my account has been blocked and I can no longer use any benefits!!

I want the 5k I want to see if he has honor!!!

Any bonus I try to activate, this message appears, ICE CASINO blocked me after cashing in but now they promised me 5 k if I prove that I'm blocked, that's the proof!!!

Pix 34872215869

Send me PIxxxxxxx now

If you want more proof, I'll send it. 

If I earn 5 k, I'll work to promote you for the honor of my word!!

Pix 34872215869

Hello,

Upon checking the screens above, we can firmly confirm that you (player) can access your profile, and you are not blocked.

Please, kindly, do not mislead other customers.

Also, your complaint should be resolved by now, we are looking forward to hearing from you!

Kind regards

From what you posted here, it looks like you don't have a blocked account. 

I would also like to point out that according to the complaint it looks like the money is on its way and you should get it soon. Could you let me know if this has happened ? 

I will wait.

I received the amount, thank you, I already knew that they wouldn't pay the 5 k but blzz, I was blocked, look, I sent 8 prints, you don't authorize me to use the bonus, you blocked me, I ask you to kindly unblock me and the amount of 5 k that you promised because I I'm still blocked, so the proof I used is that now I'm blocked 

Follow the entire conversation with the Bonus Manager, he refuses to say that the account is blocked, but he states the reason that he does not accept the bonus, that is, it is blocked 

Now you have to comply because in addition to blocking my account, they promised 5 k and I hope they unlock it and pay me the 5 k!!

If you want, I can show you the recording that is blocked.

Who am I mistaken??? 3 reasons now I'm saying that I'm wrong, it's moral damage and I have proof!!!

They promised me a 5k pix if I proved it, they blocked me after I won the test, okay? 

I WAS SIMPLY BLOCKED I CANNOT ACTIVATE ANY TYPE OF BONUS AFTER I WON

Okay now I made the video proving that after I won, you decided to block my account and no longer accept any type of bonus, it's fair that we resolve it as agreed, I've proven it now pay me the 5 and unblock me then I think it's fair for me to apologize after you comply and resolve as agreed

Dear marquinhosvbb

Once again, we do emphasize, your account is not blocked, you can freely access it at any time.

The complaint was resolved (based on your response above).

But what concerns the bonus offers - the system itself defines the eligibility of the bonuses to one or another player. At long last, bonus is a casino money.

We do wish you luck and huge wins with the real money!

Kind regards

Okay now I'm proving it since they said I'm cheating!! Follow me there too

I'm still waiting for the 5k to be paid.

If my video hits I'll share the profit ok, there's one of mine that reached 240 thousand let's hope!!

Dear marquinhosvbb

Maybe it's a language barrier, but above we explained that your account is not blocked.

Should you have any further questions - please feel free to contact support.

Best regards

I SAID THEY WOULDN'T PAY THE 5K

YOU DON'T HAVE HONOR EVEN WITH WORDS SPEAKING IS EASY, I PROVED THAT I HAVE THIS BLOCK ON THE ACCOUNT, AFTER I MADE A PROFIT ON THE HOUSE YOU BLOCKED ME AND I CAN'T ACTIVATE ANY MORE BONUSES

One more proof, you always give an excuse, each service channel invents something

You have already reported above that "it could be a language barrier" that is, affirmation of the blockade but you have no honor and fear of telling the truth

LIKE THE ACCOUNT IS NOT BLOCKED, YOU JUST CANNOT ENJOY THE BENEFITS LIKE ANY OTHER USER, BECAUSE YOU WERE LUCKY NOT TO USE OUR BONUSES (BLOCKED)

IF YOU INVOICE WE WILL BLOCK YOU!!!!

I will consult with the lawyer according to the fine that can reach 200 times the promised value of 5 k, don't go around promising everything if they won't fulfill it!!! And for moral damages to say that I'm deceiving people, apart from the blockage for having invoiced I don't know how to proceed but wanting to lie and make me look wrong, look at my case against Itaú if I lost, for the last time I'll let you know we can negotiate but talk don't treat me in bad faith, because after the case arrives and the judge condemns you, you beg for God to make a fair deal

I deposited using crypto usdt trc20 usually it takes 5 min, I waited for 2 hours and the money are still not credited, they are telling me it will take up to 96 hours????? I mean wtf, how is positive for this casino to have a 9.8 rating?

Transactions through TRC20 (be it TRX or USDT) don't even take 5 minutes, I suppose this is a problem with their crypto payment provider, 96 hours is definitely ridiculous, verifying a crypto payment is as simple as checking the txid, I suppose in this casino first the payment provider receives the deposit and then it notifies the casino for the balance to be credited to the user's account. It would be good to know which payment provider it is, I have done these casino transactions through coinspaid and bvnk, so far had no problems with any of them

An account that is restricted from bonuses is not a blocked account, it's a partial restriction, if you can log in, play and withdraw, I don't really see the problem. I got restricted from bonuses in the past by different casinos, this happens, it's normal, when a casino feels certain user is a liability they will cut bonuses off, all you can do is withdraw and close your account and bet somewhere else, that's what I have done in the past and everything worked out fine, you will find casinos that will regularly give bonuses if you make consistent clean deposits, have a decent turnover or a decent VIP level, when a casino decides to cut off bonuses there is nothing to do

The payment provider is calypso,

Is just frustrating