HomeComplaintsFlashDash Casino - Player’s deposit is delayed.

FlashDash Casino - Player’s deposit is delayed.

Amount: $28

FlashDash Casino
Safety Index:Low
Submitted: 07 Oct 2024
Case opened Current status

Waiting for player to reply

4d 12h 27m 12s

Case summary

3 weeks ago

The player from Lebanon is experiencing a delay with a deposit made at Flashdash Casino using a welcome bonus code, which remains pending after two days. Despite multiple inquiries to customer support, he continues to receive vague responses and no resolution.

Public
Public
3 weeks ago

Hello


I made a deposit at flashdash casino 2 days ago using the welcome bonus code. The deposits showing pending in my casino account, however everytime I contact their custom support they tell me keep waiting. First time, they said it will arrive Monday morning max, then Monday noon, but still nothing

Public
Public
3 weeks ago

Dear eliemrad27, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes approximately one month. In these cases, the casino usually has its hands tied. 

I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding. 

Best regards, 

Veronika

eliemrad27 has 4d 12h 27m 12s to reply

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